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Role Description
The Director, Applications & Data oversees all technology functions within Alcanza Clinical Research, participating in the development of a technology and applications strategy, leading vendor-supported system integrations stemming from M&A activities, and executing on innovative software and data projects to bring differentiated value to Alcanza.
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Collaborates with executive team on the development of a technology and innovation strategy and leads the implementation of key initiatives aimed at enabling excellence in patient recruitment and engagement, study startup and delivery, and shared services across a multi-site operation.
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Advises the leadership team on technical matters and stays current on the latest technology trends and innovation in clinical research (software, data, & AI/ML/LLM).
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Leads implementation projects of complex enterprise systems (CTMS, eSource, eRegulatory, GL, CRM & marketing automation, HRIS, and others) leveraging a wide partner network of subject matter expertise to bring efficiency and scale.
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Supports acquisition activities and leads consolidation and integration of technology platforms to realize expected synergies and build scale.
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Attracts, develops, mentors, and supports a team of technology professionals and fosters a culture of high-performance and cross-functional collaboration.
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Executes a vendor partner model for further developing a cloud-based infrastructure, telecommunications systems, and service/help desk teams to ensure a stable and reliable IT operation and high availability of the network.
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Assumes overall ownership of all IT issues, ensuring production issues are on a fast path to resolution.
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Assumes people management responsibilities including interviewing and selection, performance appraisals, job description preparation, employee counseling, career coaching, and other employee meetings for assigned team.
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Oversees resourcing allocations, assignments, and team members' output and performance to ensure deliverables are on track, identifying/addressing/escalating risks to deliverables or timelines.
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Collaborates with partners and subject matter experts to ensure compliance with HIPAA, privacy and security laws and other regulatory guidelines.
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Communicates and liaises with clients and all stakeholders (internal & external) in a timely and professional manner.
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Employs strategic thinking and problem-solving skills to propose and implement risk mitigations.
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Performs all other duties that may be requested or assigned.
Qualifications
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A bachelor’s degree in information technology or related field
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10+ years’ experience in an IT leadership role with management responsibility of internal staff and vendors, or an equivalent combination of education and experience
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Experience with health information systems (EHRs, EMRs, or Practice Management) and/or clinical research systems (CTMS, Source, Regulatory)
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Demonstrated experience in leading teams and executing against goals with an executive mindset
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Understanding of HIPAA Privacy and Security rule, and regulatory guidelines in healthcare and/or clinical research settings
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Bi-lingual (English / Spanish) proficiency is a plus
Requirements
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Proficiency with computer applications such as Microsoft applications (Word, Excel, PowerPoint, Outlook), internet, and the ability to type proficiently (40+ wpm)
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Proficiency with data and software development life cycle management and understanding of modern data and technology solutions such as Microsoft Fabric, Snowflake, and/or equivalent solutions on AWS or Google Cloud Platform
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Strong organizational, time management, problem solving, and project management skills to meet firm deadlines
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Well-developed written and verbal communication and presentation skills
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Well-developed interpersonal and listening skills and the ability to work well independently and collaboratively within a team environment
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Well-developed strategic and analytical capabilities
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Ability to effectively handle multiple tasks and adapt to changes in workloads and priorities
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High degree of professionalism, integrity, dependability, respect of others, self-motivation, and strong work ethic
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Ability to work under minimal supervision, think independently, identify problems, and implement solutions
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Ability to handle highly sensitive information in a confidential and professional manner, and in compliance with HIPAA guidelines
Benefits
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Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered