[Hiring] Director, Digital Platform Engineer @Premier Dentist Partners

Role Description

ENFRA is transforming into an AI-native, platform-driven enterprise. As part of this transformation, we are looking for a Director, Digital Platform Engineer who leads the enterprise experience for Microsoft 365 collaboration and knowledge work—specifically Copilot, Teams, and SharePoint—ensuring a stable, secure, and highly adopted foundation for how work gets done across the company. This leader translates executive intent into enforceable platform standards and an adoption operating model that scales across divisions.

Responsibilities

• Platform Strategy and Architecture
  • Executes ENFRA’s enterprise roadmap for Teams, SharePoint, and Copilot in alignment with the CDDO strategy and divisional priorities.
  • Define and maintain the future-state architecture for collaboration, knowledge management, and AI-assisted work (information architecture, site/team design patterns, lifecycle, and integration standards).
  • Establish enforceable tenant standards and configuration baselines (naming, provisioning, retention, external sharing, guest access, templates, and lifecycle management) with clear decision rights.
• Stability, Reliability, and Service Ownership
  • Own service health, incident patterns, and reliability outcomes for Teams, SharePoint, and Copilot—partnering with IT operations while retaining experience accountability.
  • Establish a DEX performance dashboard (service health signals, adoption signals, and friction points) and run a recurring remediation cadence.
  • Standardize release readiness, change control, and communication for feature changes that materially affect user experience and productivity.
• Security, Compliance, and Governance
  • Partner with Security, Legal, and Records/Compliance to ensure collaboration and Copilot usage complies with enterprise policy (data handling, retention, eDiscovery, DLP, sensitivity labeling, and auditability).
  • Define and enforce governance for Teams and SharePoint sprawl reduction (lifecycle, archival, ownership, and accountability), including divisional operating rhythms.
  • Own Copilot usage standards, role-based enablement, and guardrails for prompt and agent usage patterns that reduce risk while increasing adoption.
• Adoption, Enablement, and Change
  • Create and run the enterprise adoption operating model for Teams, SharePoint, and Copilot (champion network, training, office hours, communications, and executive reporting).
  • Deliver repeatable playbooks and templates for high-value use cases (meeting effectiveness, knowledge capture, search, and Copilot-assisted workflows).
  • Measure adoption and realized value, not just feature enablement—driving targeted interventions by persona, role, and division.
• Cross-Functional Leadership and Divisional Partnership
  • Operate centrally in the CDDO with dotted-line partnership to divisions—aligning priorities, enforcing standards, and enabling divisional productivity outcomes.
  • Serve as the executive-level point of accountability for the digital employee experience for Copilot/Teams/SharePoint—translating feedback into a prioritized enterprise backlog.
  • Partner with the CIO organization, HR/Comms, and divisional leaders to ensure platform decisions protect delivery stability and executive relationships.

Qualifications

• Minimum experience: 8+ years data engineering, with 4+ years hands-on Snowflake experience.
• 3 years of leadership experience.
• Experience can run concurrently.
• Degrees/certifications: Bachelor’s degree in Computer Science, Engineering, or related field, or direct work experience.
• Deep hands-on experience designing, operating, and governing Microsoft 365 at enterprise scale with emphasis on Teams, SharePoint, and Copilot.
• Demonstrated experience establishing platform standards and governance (tenant configuration baselines, provisioning/lifecycle, retention, external sharing, and information architecture).
• Proven ability to partner with Security and Compliance to implement practical controls (e.g., sensitivity labels, DLP, conditional access) without stalling adoption.
• Experience building adoption and enablement programs (champions, training, communications) and using analytics to drive behavior change.
• Executive communication skills with the ability to influence across CDDO, IT, and division leadership; able to translate strategy into an enforceable operating model.

Preferred Education, Experience, and Qualifications

• Snowflake certification preferred.
• Experience implementing Microsoft 365 Copilot in production, including readiness, governance, enablement, and value realization.
• Familiarity with Power Platform governance and lifecycle management to support light automation and DEX improvements.
• Experience in complex, multi-division environments with a hub-and-spoke operating model.
• Relevant Microsoft certifications (e.g., MS-900, AZ-900) or equivalent demonstrated experience.

Travel Requirements

• Travel: 0-10%

Physical Activities

• Remaining in a stationary position, often standing or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands and/or fingers.
• Assessing the accuracy, neatness, and thoroughness of the work assigned.

Environmental Conditions

• Quiet environment.

Physical Demands

• Light work that includes adjusting and/or moving objects up to 20 pounds.