[Hiring] Digital Health Scientist @Amwell

Role Description

The Digital Health Scientist is responsible for generating and communicating evidence that demonstrates the clinical, economic, value-based, and business impact of Amwell’s digital health and telemedicine solutions. This role leads and supports research initiatives, analyzes complex healthcare data, collaborates with customers and cross-functional teams, and contributes to scientific publications and thought leadership efforts. The Digital Health Scientist plays a critical role in advancing evidence-based virtual care and helping shape the future of digital healthcare delivery.

Core Responsibilities

• Lead and support research projects focused on clinical, economic, value-based, and business outcomes across Amwell’s digital health and telemedicine solutions.
• Design research methodologies, develop study protocols, and manage project-related research activities.
• Collect, manage, and analyze quantitative and qualitative data, including surveys, questionnaires, interviews, and large healthcare datasets.
• Interpret complex findings and translate research outcomes into actionable insights for internal and external stakeholders.
• Supervise and provide project-level guidance to junior research team members.
• Collaborate with research leadership and cross-functional teams to ensure timely delivery of research projects and initiatives.
• Partner with product, engineering, design, sales, marketing, and business intelligence teams to define, measure, and report solution-level and enterprise-level outcomes.
• Support customers in implementing research studies and establishing success metrics for digital health programs.
• Present research findings, progress updates, and recommendations to customers, leadership teams, and other stakeholders.
• Develop customer-facing reports, white papers, infographics, conference presentations, and other evidence-based materials.
• Prepare, write, submit, and manage peer-reviewed scientific publications, including responding to reviewer feedback and manuscript revisions.
• Contribute to Amwell’s thought leadership and innovation efforts within digital health, telemedicine, and virtual care.

Qualifications

• A PhD (or equivalent research experience) in any specialist area of medicine, health economics, statistics & data analytics or related subjects.
• Strong understanding of digital health technologies and their role in delivering technology-enabled healthcare services.
• Experience designing, conducting, and evaluating quantitative and qualitative research studies.
• Demonstrated ability to analyze, interpret, and communicate complex healthcare data and research findings.
• Experience working with large datasets and generating evidence-based insights.
• Proven record of peer-reviewed scientific publications.
• Strong organizational and project management skills, with the ability to work independently and manage competing priorities.
• Excellent written, verbal, and presentation skills.
• Strong collaboration skills and the ability to work effectively with diverse stakeholders across technical, clinical, and business functions.
• Passion for advancing digital healthcare and improving patient outcomes through evidence-based innovation.

Preferred Qualifications

• Experience conducting research within the digital health, telemedicine, healthcare technology, or virtual care industry.
• Experience evaluating digital health interventions within academic, clinical, or healthcare settings.
• Demonstrated history of research impact through publications, presentations, or customer-facing evidence generation.
• Experience applying Implementation Science methodologies, including:
  • Normalization Process Theory (NPT)
  • Consolidated Framework for Implementation Research (CFIR)
  • Exploration, Preparation, Implementation, Sustainment (EPIS)
  • Similar implementation and evaluation frameworks.

Benefits

• 23 days annual leave + 1 birthday day + 4 Mental Health days
• Private Health Care – Irish Life
• Pension
• Life Insurance
• Income Protection
• Healthy work-life balance – wellness days and a supportive working environment
• Employee Share Purchase Plan (ESPP)
• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program