[Hiring] Deployment Strategist @TRM Labs

Role Description

The Deployment Strategist team at TRM Labs helps government and law enforcement customers get full value from TRM’s intelligence platforms after the deal closes. As a Deployment Strategist supporting the public sector law enforcement segment, you will be the trusted advisor that state, local, campus, and federal investigators turn to as they trace illicit funds, adopt new workflows, and build cases. This role sits at the intersection of blockchain intelligence expertise and hands-on customer partnership.

• Act as the trusted advisor for a portfolio of law enforcement customers, helping investigators translate TRM’s platform into faster, stronger cases against money laundering, fraud, and sanctions evasion.
• Build and deliver both product onboarding training and broader blockchain and investigative training for customers, extending your expertise as part of TRM’s instructor cadre.
• Carry the Voice of the Customer back to Product and Engineering, making sure investigator pain points actually shape the roadmap.

Qualifications

• 5+ years of experience in public sector work, ideally in law enforcement, financial crime, or a related investigative capacity.
• Genuine comfort supporting active law enforcement investigations involving money laundering, financial crime, sanctions evasion, and fraud.
• Practical, hands-on experience with blockchain analysis and virtual currencies, ideally in an investigative context.
• Demonstrated AI fluency: ability to point to a specific workflow built or automated and describe the outcome it drove for your team.
• Ability to use AI tools to scale a growing book of business, while knowing when a customer conversation needs a real, unscripted human response.

Requirements

• Schedule: Core overlap during North America business hours.
• On-Call Responsibilities: About one weekend on call per month after ramp, checking Slack and Intercom roughly every couple of hours for urgent customer issues.
• Travel Requirements: Occasional travel within the United States and Canada for customer visits, trainings, and conferences.
• Onsite Requirements: Not applicable, this role is fully remote.

Benefits

• Work in a high-velocity, high-ownership team that expects clarity, follow-through, and impact.
• Collaborate closely across teams and functions.
• Engage in a fast-paced environment that rewards urgency, adaptability, and outcomes.

Company Description

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.