[Hiring] Deployment Specialist @LifeWorks

Role Description

The Deployment Specialist will be responsible for the tasks involved in building, delivering, and supporting non-production and production systems for the Retire Benefits Systems integrated solution.

• Server/Application Support:
• Build shared and client specific environments both production, non-production and disaster recovery.
• Perform server and application installations, configurations, and deployments.
• Perform Configuration of IIS Server, creating websites, troubleshoot and resolve related issues.
• Perform SQL Server related tasks such as database backup and restore, user permissions, scripts deployments.
• Perform Servers and applications migrations and OS upgrades.
• Perform Active Directory tasks such as user and group creation, delegation etc.
• Develop Systems reports in SQL Report builder using scripting and automation.
• Triage, analyze and coordinate issues related to applications hosted on shared or client’s premises.
• Ensuring there is a focus on stabilization, security, and performance.
• Write/update technical documentation for existing or new procedures and maintain a service catalog.
• Overtime / after-hours support may be required for urgent issues, production core releases on weekends and during busy seasons.

Qualifications

• 5 years of experience in IT with respective Computer Software or Computer Engineering University degree.
• Windows Server 2012-2019 (installation, configuration, management & IIS Role).
• Knowledge of Scripting (including analyzing and developing) (PowerShell, VBScript, CMD, SQL, etc.).
• Excellent time management skills and the ability to manage multiple assignments.
• Experience with domain environments (Active Directory or LDAP).
• Familiar with N-Tier Applications (utilizing IIS web frontend, .Net Services, SQL Server DB backend).
• Familiar with networking (TCP/IP Protocol, DHCP, DNS, VPN).
• Strong troubleshooting skills.

Requirements

• Strong troubleshooting skills.
• Effective and flexible communication skills to explain complex problems and technical solutions to a range of audiences.
• Collaborative team player who thrives in a cross-functional role.
• Ability to build and nurture connections with individuals across multiple locations.

Nice to Have

• Knowledge of Octopus Deploy or Azure Devops Pipelines.
• Knowledge of Azure Serverless, Azure DB, Azure Container Instance, Kubernetes, and Docker.
• Knowledge of Other Cloud technologies such as AWS and Google Cloud Platform (GCP).
• Knowledge of Dynamics CRM and GP is an asset but not required.

Benefits

• 100% work from home arrangement.
• Comprehensive customizable benefits package to suit your unique needs and lifestyle.
• Paid vacation days & well-being days as well as a well-being expense account to help maintain a better work/life balance.
• Various investment options such as employee share purchase plan, group RRSP & TFSA, and DC pension plan.
• Generous mental health support account to cover the cost of therapy/counseling sessions.

Salary Range

$60,000 - $80,000. Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.