[Hiring] Dental Manufacturing Assistant @Pearl

Role Description

You will work in ReLU, a web-based dental software platform, to clean up dental scans and fill undercuts, the areas of a scan that would stop a printed model or appliance from seating or releasing correctly. Each day you will work through a case queue, check every case against print specs, and flag problem scans to the US team. Full training on ReLU and the client’s workflow is provided. Success means accurate, consistent, print-ready cases delivered on time, with very few remakes or returns.

Core Responsibilities

• Scan Preparation & Undercut Filling
  • Open incoming dental scans in ReLU and fill undercuts to the client’s specifications.
  • Prepare each case for 3D printing using the documented steps for its case type.
  • Complete assigned cases from the daily queue within the production schedule.
• Quality Control & Print Readiness
  • Review each prepared case for errors, missed undercuts, and scan defects before handoff.
  • Flag problem scans, such as poor scan quality or missing data, to the team with clear notes.
  • Keep case tracking and documentation accurate and up to date.
  • Catch issues before cases reach manufacturing to keep remakes and returns low.
• Process & Communication
  • Follow the client’s SOPs and training materials and apply feedback on your cases quickly.
  • Update the US-based team on case status, questions, and blockers during EST hours.
  • Suggest workflow improvements once you are comfortable with the tool.

Qualifications

• Work experience in a precision-focused role such as quality assurance, data or image processing, technical drafting, or technical production.
• Experience following detailed written and visual SOPs in a software-based production or review workflow.
• Ability to inspect and edit 3D objects on screen, verified in a 30-minute live skills assessment (three cases in ReLU).
• A computer that runs browser-based 3D software smoothly, plus stable high-speed internet and a backup connection.
• Available to start immediately (target start date: November 19).
• B2+ English (CEFR) for written and verbal coordination with a US-based team.

Nice-to-Have

• Dental CAD experience (exocad, 3Shape, Medit, or Blender for Dental).
• 3D modeling or mesh-editing experience (Blender, Meshmixer, or Fusion 360).
• 3D printing experience, including slicer software or print preparation.
• Background as a dental lab technician, dental assistant, or in dental manufacturing.
• Experience working a daily case or ticket queue in a high-volume production environment.

Benefits

• Competitive Salary: Based on experience and skills.
• Remote Work: Fully remote—work from anywhere.
• Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting.
• Generous PTO: In accordance with company policy.
• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees.
• Direct Mentorship: Guidance from international industry experts.
• Learning & Development: Ongoing access to resources for professional growth.
• Global Networking: Connect with professionals worldwide.

Our Recruitment Process

• Application
• Screening
• Skills Assessment
• Topgrading Interview
• Client Interview
• Job Offer
• Client Onboarding

Ready to Join Us?

If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S.