[Hiring] Debt Collector @ReWorks Solutions

Role Description

We are looking for a highly analytical, proactive, and tech-savvy Commercial Collections & UCC Research Specialist to support commercial debt recovery, business investigations, and operational case management. This role combines three key functions:

• Commercial collections and payment negotiations
• UCC/DCC research and enforcement support
• Administrative operations

The successful candidate will be responsible for:

• Communicating with debtors and negotiating payment arrangements
• Investigating business relationships and identifying potential recovery opportunities
• Maintaining accurate case documentation

The ideal candidate is confident handling sensitive financial conversations, skilled at uncovering relevant business information, and capable of using technology and AI tools to improve research and operational efficiency. They must be resourceful, detail-oriented, and able to manage complex cases independently with minimal supervision.

Qualifications

• Relevant experience in commercial collections, debt recovery, payment negotiations, investigative research, or financial operations
• Demonstrated ability to negotiate payments firmly and professionally
• Excellent written and verbal English communication skills
• Strong investigative research and analytical abilities
• Ability to identify relevant business relationships and potential third-party payment obligations
• Strong problem-solving skills and exceptional attention to detail
• Proficiency in Microsoft Excel, Google Sheets, and Google Workspace
• Experience using AI platforms such as ChatGPT, Claude, or similar tools
• Familiarity with online business research tools, CRM systems, email platforms, and document management software
• Strong organisational skills and the ability to manage multiple cases, deadlines, and follow-ups
• Ability to work independently, learn complex processes quickly, and exercise sound judgement
• Professionalism and discretion when handling confidential financial information

Requirements

• Maintain accurate spreadsheets, case records, research findings, and supporting documentation
• Track collection activities, deadlines, follow-ups, and case progress
• Use Microsoft Excel and Google Sheets to organise, analyse, and manage case information
• Maintain clear and structured records within CRM systems and document management platforms
• Use AI tools to support research, summarise information, organise findings, and improve workflow efficiency
• Manage multiple cases and competing priorities without compromising accuracy
• Identify operational issues, investigate discrepancies, and recommend practical solutions
• Provide clear updates and reports on case progress, research outcomes, and outstanding actions

Benefits

• Competitive salary
• Health and wellness benefits
• Opportunities for professional development
• Flexible working arrangements

Company Description

We are a leading firm in the commercial collections and financial operations sector, dedicated to providing innovative solutions for our clients.