[Hiring] Deal Desk Specialist @Instacart

Role Description

Instacart's Sales organization is at an inflection point. New products, pricing models, and acquisitions are making every deal more complex, and the processes behind them need to scale just as fast. We're hiring a Deal Desk Specialist to make every deal fast, well-structured, and compliant, so Sales can close with confidence and Finance, Tax, and Legal can trust what gets booked. This role sits at the intersection of Sales and Finance, and the person who fills it will have a direct line of sight to deal velocity, revenue quality, and the health of our Quote-to-Cash process.

What you'll cook up in your first year:

• Deal Velocity: Deals move from quote to close without friction. Pricing, discounting, and structure are reviewed and approved quickly and correctly, so Sales spends its time selling instead of chasing approvals.
• Risk & Compliance: Contract risks are spotted before signature, and every deal aligns with ASC 606 and our approval policies, giving Finance, Tax, and Legal confidence in what gets booked.
• Quote-to-Cash Excellence: Our Salesforce/CPQ Quote-to-Cash process runs cleanly end to end. It is documented, consistent, and easy to follow, with issues caught and fixed before they reach a customer or the books.
• Cross-Functional Partnership: Sales, Finance, Tax, and Legal work from one shared playbook, and teams across Instacart are trained on deal best practices and know exactly when and how to engage Deal Desk.
• Scalable New Programs: New products, pricing models, and acquisitions are operationalized from day one. Each is owned from kickoff to rollout, with processes in place before volume arrives.

Qualifications

• Bachelor's degree in Business Administration, Finance, Accounting, or Economics
• 4+ years of experience in Deal Desk, Auditing, Finance, Partnerships, Brand Management, and/or Revenue Accounting
• Experience working with sales organizations, and communicating across the sales team and outside vendors
• Ability to read complex contracts and evaluate risk
• Understanding of ASC 606
• Understanding of Quote-to-Cash processes in SFDC/CPQ
• Proficiency in Excel
• Strong analytical, organizational, and time management skills with excellent attention to detail
• Experience with using AI solutions to enhance current processes and workflows

Requirements

• Proactive, tactful, and detail-obsessed
• Humble, professional, and positive with stakeholders
• Ability to build trust easily in a remote environment
• Independent worker who stays flexible as priorities shift
• Thrives in a fast-paced, entrepreneurial setting inside a large company

Benefits

• Highly market-competitive compensation and benefits
• Remote work flexibility
• New hire equity grant eligibility
• Annual refresh grants

Company Description

Instacart invites the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward.