[Hiring] Data Entry Support Specialist @Ylopo

Role Description

The Data Entry Support Specialist at Ylopo is responsible for supporting clients and internal teams with data entry tasks associated with Ylopo’s Product Support and other support teams. Primarily focused on Agent Onboarding and Offboarding for clients of Ylopo, with other tasks as assigned.

• Process forms to enter data accurately and efficiently into designated websites and databases for Ylopo Agent Onboarding and Offboarding.
• Verify and correct any discrepancies via email with customers and new information as it becomes available.
• Respond via email to all clients in a timely manner to provide a high level of customer support and complete tasks.
• Collaborate with the Branded Sites and Support Team members to ensure data consistency and accuracy across multiple platforms.
• Ensure data integrity and security by following company protocols and procedures.
• Organize and sort information according to specified guidelines.
• Consistently meet the required KPIs and number of forms to process daily.
• Perform other administrative tasks and duties as assigned.

Qualifications

• Ability to grasp moderate technical concepts and systems.
• Previous experience in a data entry role.
• Professional manner and responsiveness to clients.
• Consistent work habits and strong work ethic.
• Strong organizational skills and attention to detail.
• Ability to take initiative and work independently toward deadlines.
• Strong written communication skills.
• Positive demeanor, trustworthy character.
• Adaptability and willingness to learn new software and tools.

Requirements

• Processor for both main and backup computer should be 2ghz and above, Intel core 5/7 is highly required.
• RAM should be at least 16 gig with 100 gb Free disk space.
• USB headset with noise canceling feature.
• At least 20 mbps & up wired connection for main ISP.
• Backup internet is a must (strictly no USB Sticks allowed).

Benefits

• A commitment to personal development.
• Guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company.
• Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts.
• Team building events, team lunches/happy hours, and other company-wide events.
• A supportive, caring environment dedicated to continuous learning and growth.

Shift Schedule

8AM - 5PM Pacific Standard

Rate

Starts at PHP 30,000