[Hiring] Data Entry Operator @SOAP Health

Role Description

We have an exciting opportunity to join our team as a Data Entry Operator. In this role, the successful candidate:

• Performs clerical and support activities necessary to assist in laboratory operations and all areas of specimen receipt and registration.
• Serves as a communications resource and facilitates transfer of information both internally and externally.
• Assists medical, nursing, and administrative staff to meet unit, department, and institutional goals.
• Notifies appropriate personnel in cases of unacceptable samples (i.e., mislabeled, unlabeled, discrepant information) and records all specific information in the appropriate department incident log.
• Documents via log any specimen receipt issues and hospital and laboratory computer systems for either registration and/or accessioning.
• Adheres to the laboratory's Quality Assurance policies and procedures and follows OSHA regulations for PPE (Personal Protective Equipment) such as lab coats, gloves, and protective shields when in contact with blood and body fluids.
• Assists in the training of new clerical accessioning staff by coaching and mentoring.
• Accurately monitors pertinent patient demographics and information (i.e., lab test results) to the appropriate designated department (i.e., RN, Manager, or Designee).
• Resolves problems with specimen receipt and appropriateness of test requisition orders.
• Prioritizes work in an efficient manner.
• Registers to acquire appropriate billing account numbers for date of service and/or accessions pathology specimens to acquire appropriate laboratory accession case numbers in a timely and accurate manner.

Qualifications

• High School diploma or GED.
• Good communication (both oral and written), organization, detail-oriented, and customer service skills.
• Knowledge of Microsoft Office, especially Word and Excel.

Requirements

• Associate's Degree in Business or related field (preferred).
• 1 - 2 years of related experience (preferred).
• 1 - 2 years of coding/billing/registration/insurance experience (preferred).
• Knowledge of medical terminology (preferred).
• Ability to utilize company and laboratory computer systems for either registration and/or accessioning.
• Qualified candidates must be able to effectively communicate with all levels of the organization.

Benefits

• Comprehensive health and welfare package including medical, dental, life insurance, long-term disability (LTD), vision, flexible spending options, employee assistance program, retirement, and deferred compensation programs.
• Medical, dental, and vision benefits are effective the first day of employment.
• Medical, dental, vision, LTD, and Life premiums are paid 100% by the City for all full-time employees.
• Vacation, sick leave, holidays, bereavement, jury leave, and military leave.
• Health insurance through United Health Care with options for different plans.
• Flexible Spending Accounts (Health Care and Dependent Care) available.
• Dental insurance through Guardian with options for coverage.
• Vision insurance through Guardian with benefits for eye exams, frames, and lenses.
• Life insurance policy of $25,000 for all full-time employees, including AD&D options.
• Long-term disability funded completely by the City.
• Employee Assistance Program (EAP) services provided through Alliance Work Partners.
• Option to enroll in AFLAC as a pre-tax benefit.
• Retirement plan through the Texas Municipal Retirement System (TMRS).
• Deferred compensation plans available (457B plans).
• Leave accrual including paid holidays, sick leave, personal leave, and vacation.
• Membership and paid dues for participation in professional associations relevant to the position.
• Tuition reimbursement for continuing education with service commitment requirements.