[Hiring] Data Entry Coordinator - Registered Pharmacy Technician @Cencora

Role Description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Responsibilities

• Must convey professional communication with physician offices at all times both orally and written.
• Responsible for proper communication and documentation of clarification requests and follow up, including documenting progress in Pathpoint Rx.
• Answers and resolves internal inquiries within committed timeframes.
• Responsible for making outbound calls to physician offices to request prescription refills and/or to request updates on pending prescription clarification requests.
• Receives written prescription clarifications or refill requests and must verify that information is complete and accurate.
• Complies with all appropriate policies, procedures, safety rules and regulations.
• Understands the physical, psychological and social challenges of specific disease states and assists the patient and Pharmacy Care Coordinators with drug therapy and pharmacy care issues.
• Performs other duties as assigned.

Qualifications

• Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor's degree program or equivalent combination of experience and education.
• Normally requires three (3) years of experience in a healthcare related call center environment, pharmacy physician's office or social service environment.
• Pharmacy technician active registration with the State Board of Pharmacy required.

Requirements

• Strong oral and communication skills necessary.
• Computer literacy with MS Office applications such as Outlook, Word, Excel, Access.
• Excellent written and oral communication skills.
• Strong time management, organization skills, initiative, professional demeanor and positive attitude.
• Attention to detail, quick study, self-motivated, proactive and the ability to work independently with a high degree of initiative.
• Active Pharmacy Technician registration according to the state board of pharmacy.

Benefits

• Compensation, benefits, and resources that enable a highly inclusive culture.
• Traditional offerings like medical, dental, and vision care.
• Comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness.
• Support for working families, including backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.