[Hiring] Data Entry @Carrot Fertility

Role Description

Carrot is seeking a detail-oriented and analytically driven Global Payment Operations Specialist to join our growing team. In this role, you’ll help ensure the accuracy and efficiency of global payment processing while partnering closely with Customer Success and Member Success teams. You’ll also have opportunities to improve operational workflows, create or refine process documentation, and contribute to automation, scalability, and product enhancements that strengthen Carrot’s global payment experience for our members.

Qualifications

• Bachelor's degree in Economics, Finance, Business Administration or related field
• 2+ years of professional experience in payment operations at a fintech or payments company or equivalent experience in banking
• Strong understanding of payment processing workflows, including cross-border payments, currency conversions, and reconciliation
• Experience working with payment platforms such as Stripe, Modern Treasury, Airwallex, and Corpay
• High level of integrity, initiative, motivation and curiosity
• Strong analytical skills, detail-oriented, and solid ability to communicate verbally and in writing
• Strong knowledge of Microsoft Excel and/or Google Sheets
• Comfort working and communicating with cross-functional teams and outside customers
• Self-starter with the ability to effectively plan, coordinate, and deliver results with minimal guidance

Requirements

• Knowledge of payment and compliance standards, including Nacha, cross-border payments, IAT, PPD, CCD, and OFAC guidelines
• Experience handling high-volume money movement or transactional payments under tight deadlines
• Experience with NetSuite or similar ERPs
• Process-oriented mindset with a focus on efficiency and automation; experience developing best practices and creating scalable systems
• Passion for Carrot’s mission and enthusiasm for contributing to a collaborative, dynamic team environment

Benefits

• Holistic Total Rewards package designed to support employees in all aspects of their life inside and outside of work
• Health and wellness benefits
• Retirement savings plans
• Short- and long-term incentives
• Parental leave
• Family-forming assistance
• Competitive compensation package
• Starting base salary for this position will range from $70,000-$80,000

Fraud and Security Notice

Please note that all communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to: [email protected]

Why Carrot?

Carrot has received national and international recognition for its pioneering work, including Fast Company's Most Innovative Companies and World Changing Ideas, Inc. Power Partners, and Modern Healthcare’s Innovators. Carrot’s global workforce has been acknowledged with several accolades, including Fortune’s Best Workplaces in Healthcare, Great Place to Work, and Age-Friendly Employer certifications. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, and healthcare innovation, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more.