[Hiring] Cybersecurity Security Operations Center Manager @Sherwin-Williams

Role Description

The Cybersecurity Security Operations Center (CSOC) Manager’s core function is to provide leadership and oversee the administration of the CSOC, including security engineers and security analysts. The CSOC is responsible for monitoring and alerting on cybersecurity events, ensuring the maintenance of the current and future technologies, and continually analyzing threat data to find ways to improve the organization's security posture. This position requires both the ability to tactically focus on immediate threats at hand as identified in alerts and intelligence as well as strategically remain focused on initiatives tasked by senior leadership. Candidates must be highly analytical, technically competent, and have an ability to provide focus and calm during incident response scenarios. The ability to lead groups or move forward initiatives is essential. In addition, the ability to plan for future team needs requires staying informed of current events in technology platforms and the Cybersecurity industry.

Responsibilities

• Operational Management
  • Manage team employees reporting directly to you, including preparing midyear and annual staff evaluations.
  • Manage the on-call rotation and time off for the SOC.
  • Provide regular training sessions and mentorship opportunities to facilitate knowledge-sharing within the team.
  • Hire new staff members or contract outside services to supplement your team's capabilities when needed.
  • Responsible for vendor management, including addressing support issues and contract renewals.
  • Track tool performance/utilization to measure return on investment.
  • Identify tool/service evaluation opportunities, working closely with the Security Threat Architect.
  • Manage day-to-day CSOC budget.
  • Lead your team and communicate with management during incident response (IR).
  • Ensure CSOC meets regulatory compliance of both internal and external auditors.
  • Ensure synchronization and collaboration between the CSOC and Cyber Threat Intelligence team.
  • Work with other departments to identify root causes of security incidents and develop mitigation strategies.
• Strategy & Planning
  • Work with employees on Individual Development plans.
  • Build and brief at the monthly Governance Board meetings for existing or future spend.
  • Plan and prioritize annual spend for CSOC in support of Operational Plan Development.
  • Improve incident response times, reduce false positives, and enhance threat detection capabilities.
  • Work with CSOC and architecture in determining technology and resource requirements.
  • Engage with other service families and departments in addressing CSOC logging and monitoring needs.
  • Stay abreast of business and technological developments to prepare CSOC future posture.
• Acquisition & Deployment
  • Work with upper management to understand budget availability.
  • Supervise team and/or perform compliance assessments for new program security tools.
  • Provide an accurate technical evaluation of software applications, systems, or networks.
• Incidental Functions
  • Assist with other projects as required to contribute to efficiency and effectiveness of the organization.
  • Travel may be required but should not exceed 10% of work time.
  • Work outside the standard office 7.5-hour workday may be required with on-call availability.
  • This is a remote position.
  • This position is not eligible for sponsorship for work authorization now or in the future.
  • Job duties include contact with other employees and access to confidential information.

Qualifications

• Education & Experience
  • Bachelor’s degree or foreign equivalent in related field or equivalent experience.
  • 12+ years IT and/or cyber experience.
  • 8+ years IT security experience.
  • 8+ years of managing a team of direct reports.
  • Minimum 1 year experience with cyber-security investigations and incident response.
  • Minimum 1+ years of experience in process analysis and improvement.
  • Background in metrics/reporting.
  • Experience identifying and implementing solutions to complex business problems.
  • Understanding of various operating systems (z/OS, Windows, UNIX, Linux, AIX, etc.).
  • Ability to analyze reports by reviewing incident or threat frequency, severity, and duration data.
  • Must be eighteen years or older.
  • Must be legally authorized to work in the United States without company sponsorship.
• Preferred Experience
  • Experience in a Security Operations Center (SOC) or working with a Managed Security Service Provider (MSSP).
  • Supervisory and/or Management experience preferred.
  • Budget management.
  • Vendor management.
  • Understand Log Management process and program.
  • Certifications: Lean, CISSP, SANS GIAC, or CISM.
  • Project Management concepts: use of JIRA, Planner, etc.
  • Delivery of Metrics demonstrating proof of value and key performance indicators.
  • Understanding of CVSS, CVE, CWE, CPE, CCE, CWE, OVAL, SCAP and/or other standards.
  • Familiar with both IT and OT detect and respond functions.
  • Familiar with email security tools such as Proofpoint, Abnormal Security, O365, etc.
  • Understanding of Threat Analysis and Threat Intelligence.
  • Experience with Security and Information and Event Monitoring (SIEM) products such as Sumo Logic, Splunk, etc.
  • Experience with Vulnerability Management products such as Qualys.
  • Utilize key performance indicators to track analyst workloads and efficiency of detection signatures/rules.
  • Benchmark and implement industry best practices to mitigate potential threats.
  • Support the preparation of appropriate reports and communicate status and results.
  • Familiarity with SOC-CMM.

Benefits

• Life … with rewards, benefits and the flexibility to enhance your health and well-being.
• Career … with opportunities to learn, develop new skills and grow your contribution.
• Connection … with an inclusive team and commitment to our own and broader communities.

A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.