[Hiring] Cyber Claims Examiner @SCM Insurance Services

Role Description

The successful candidates will be part of a dynamic team that provides quality service to internal and external clients. They will display excellent customer service skills and will be a key contributor to the success of the organization by providing knowledgeable, detailed and timely service. Utilizing a ‘desktop’ model, IPG examiners manage claims from start to finish. This hands-on approach ensures that the claim is handled properly and helps offset third-party adjusting costs.

• Examine complex liability claims, with primary focus on Cyber claims
• Produce reports with occasional guidance from Manager
• Direct Field Adjusters on task assignment investigations
• Settle claims directly with Insureds or their representatives
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to ensure clients’ needs are met
• Report back to the syndicate or self-insured according to their guidelines

Qualifications

• Demonstrated and proven track record of performance
• Strong technical skills
• Solid planner and organizer
• Understanding of key issues and ability to provide solid solutions
• Motivated and excited by challenges in a rapidly growing organization
• Relevant post-secondary education being an asset
• Completed CIP courses, or working towards CIP designation
• Ability to hold an independent adjusting license
• 5+ years of claims handling experience
• 2+ years handling cyber claims
• Exposure to the Lloyd's market would be an asset
• Experience positively contributing to a high-performing team
• Strong aptitude and ability to work with technology
• Attention to detail and ability to communicate professionally

Benefits

• Salary range – $80,300 - $111,500 per year, commensurate with experience, qualifications, and internal equity
• Meaningful financial incentives and career growth opportunities
• Work-Life Balance
• Remote and Hybrid Work Opportunities
• E-flex Benefits Program
• Wellness Programs
• Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees
• Training and Career Development Opportunities
• Employee Referral Bonuses
• Employee Recognition Program
• Employee Perks (access to vendor discount programs)
• Reimbursement for Adjusting Licenses and Dues

Company Description

International Programs Group (IPG) is an independent third-party administration (TPA) team providing claims services for Lloyd's of London syndicates, domestic insurers, self-insured entities, and organizations with high financial retentions.