[Hiring] CX Team Lead @System Pavers
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CX Team Lead @System Pavers
All Others
Salary usd 140,000 - 1..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2d ago

[Hiring] CX Team Lead @System Pavers

2d ago - System Pavers is hiring a remote CX Team Lead. πŸ’Έ Salary: usd 140,000 - 160,000 per year πŸ“Location: USA

Role Description

System Pavers is one of the largest and fastest-growing outdoor remodeling companies in the United States, operating across multiple markets and expanding every year. Our technology organization is the engine behind that growth β€” and we're building it to win.

This role sits at the intersection of customer experience, marketing automation, sales enablement, and emerging AI technology. You'll lead a team of four engineers, work hands-on in the code, and report directly to our Solutions Architect. This is a player-coach role. We want someone who can design and build, not just direct.

If you're energized by building and delivering great software as part of a disciplined team β€” and can elevate the engineers around you while doing it β€” this was built for you.

Qualifications

  • 10+ years of software development experience
  • 4+ years leading or mentoring a development team
  • Hands-on experience with marketing automation platforms or CRM-adjacent integrations
  • Proven track record integrating or evaluating AI/ML tools in a production environment
  • Experience working in Azure (.NET ecosystem preferred)
  • Strong understanding of API design and third-party integration patterns
  • Comfort working in an Agile/Scrum environment with ADO or equivalent
  • Excellent communication β€” you can present to business stakeholders and write clean technical specs

Requirements

  • Lead, mentor, and develop a team of engineers focused on the CX workstream
  • Translate approved solution designs into high-quality, on-time builds across Marketing, Sales, and Integration β€” you own the execution, not the architecture
  • Stay hands-on: contribute code, conduct code reviews, and maintain high standards for AI-assisted development
  • Drive adoption of AI developer tools across your team β€” we expect β‰₯80% AI-assisted code integration
  • Lead the build and delivery of Marketing automation, Sales enablement, and third-party integration solutions
  • Evaluate and implement emerging CX technologies β€” including AI platforms (e.g., Leaping AI, SIRO, GTR) β€” that improve the customer journey
  • Ensure all solutions tie to measurable business outcomes: demand generation, conversion rate, customer satisfaction
  • Partner with our Solutions Architect to receive clear solution designs and translate them into buildable implementations
  • Collaborate daily with the Program Manager on sprint planning, velocity, and blocker resolution β€” escalate within 48 hours
  • Partner with the BA / Project Manager to ensure PBIs are sprint-ready before planning β€” zero tolerance for ambiguous requirements
  • Participate actively in QA and testing β€” you are responsible for test execution and bug resolution; the QA Lead owns the sign-off gate
  • Report velocity trends to the Program Manager weekly; trend toward β‰₯30% lift vs. Q1 2026 baseline by Q4

Benefits

  • Company in scale mode β€” new markets opening every year
  • Greenfield technology environment β€” you're not inheriting debt
  • AI-first culture β€” we expect and fund AI tool adoption
  • Direct impact β€” your work drives revenue and customer experience
  • $140,000 – $160,000 base salary + annual bonus opportunity
  • Fully remote β€” work from anywhere in the US
  • Collaborative leadership team β€” high trust, low bureaucracy
  • Clear growth path as the technology organization matures
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs   >   All Others   >   team lead
CX Team Lead @System Pavers
All Others
Salary usd 140,000 - 1..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2d ago
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πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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