[Hiring] Cvent Administrator @Pyramid Consulting

Role Description

Immediate need for a talented Cvent Administrator – Event Technology & Systems Specialist. This is a 06+ months contract opportunity with long-term potential and is located in US (Remote).

Key Responsibilities:

• Cvent Administration & Platform Governance
  • Serve as the senior subject matter expert for Cvent administration.
  • Manage day-to-day Cvent platform administration, maintenance, and operational health.
  • Maintain account architecture, configurations, user access, permissions, workflows, templates, and reporting structures.
  • Establish and maintain standards for Cvent configuration, data, reporting, access, and platform usage.
  • Review configuration and access requests and identify exceptions or items requiring escalation.
  • Maintain governance decisions, configuration records, approved exceptions, and operational controls.
  • Identify recurring platform issues and recommend corrective actions.
• Cvent Configuration & Support
  • Configure and maintain Cvent account settings, workflows, templates, forms, fields, libraries, and platform features.
  • Create and maintain event, registration, budget, survey, Meeting Request Form, process, and reporting templates.
  • Execute approved platform configuration changes.
  • Perform testing and validation before production release.
  • Troubleshoot complex Cvent configuration and platform issues.
  • Work with Cvent Support and internal technology teams to resolve issues.
  • Monitor configuration consistency and recommend improvements.
• Reporting & Data Quality
  • Build, maintain, test, and update Cvent reports and reporting templates.
  • Maintain reporting standards, naming conventions, field usage, and metric definitions.
  • Validate report logic and data accuracy.
  • Perform recurring data-quality reviews.
  • Identify and investigate incomplete, inaccurate, inconsistent, or nonstandard data.
  • Determine root causes and implement or recommend corrective actions.
  • Support operational, governance, audit, and leadership reporting.
• Compliance & Access Controls
  • Apply approved compliance, privacy, security, Finance, IT, Procurement, and records-management requirements to Cvent administration.
  • Manage appropriate user access, permissions, and data visibility.
  • Support audits, control reviews, agency reviews, and information requests.
  • Identify and escalate compliance, privacy, security, data-sharing, and governance risks.
  • Document and route nonstandard requests and exceptions appropriately.
• Training & Documentation
  • Develop and deliver Cvent onboarding and role-based training.
  • Create and maintain SOPs, job aids, FAQs, administrator guides, and knowledge-base materials.
  • Support onboarding of new users, business teams, agency partners, and Cvent Champions.
  • Maintain current configuration and process documentation.
  • Identify opportunities to improve platform adoption, usability, data quality, and operational efficiency.

Qualifications

• Cvent Account Administrator Certification – Required
• Cvent System Administrator Certification – Required
• Significant hands-on experience administering Cvent.
• Experience working with Cvent in a complex enterprise or highly regulated environment.
• Strong knowledge of:
  • Cvent account architecture
  • Cvent configuration
  • User administration
  • Roles and permissions
  • Workflows
  • Templates and forms
  • Custom fields
  • Cvent reporting
  • Data validation and data quality
  • Troubleshooting
  • Testing and change execution
  • Cvent integrations
• Experience with reporting standardization, documentation, governance, and audit-ready processes.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and work with cross-functional stakeholders.
• Ability to influence and enforce standards without direct authority.
• CMP – Certified Meeting Professional
• 5+ years of experience in Cvent administration, event technology, or meetings technology.
• Experience in pharmaceutical, life sciences, healthcare, biotech, or another highly regulated environment.
• Knowledge of meetings and events operations.
• Experience delivering Cvent training and onboarding.
• Experience supporting agency or vendor users in an enterprise Cvent environment.
• Experience with process standardization, change adoption, and continuous improvement.

Benefits

• Pay Range: $50 - $58/hour.
• Traveler benefits as per agency package. (Benefits vary by vendor and assignment.)

Company Description

Our client is a leading Biotechnology Research Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.