[Hiring] Customs Entry Writer @Dunavant Enterprises, Inc.

Role Description

The Customs Entry Writer is responsible for the end-to-end handling of import files from initial file opening through entry filing, compliance auditing, and invoicing. This position will include:

• Foreign Trade Zone (FTZ) admissions (e214) and weekly consumption entries
• Importer Security Filing (ISF)
• Shipment tracking and documentation follow-up

The role requires strong organizational skills, attention to detail, and the ability to manage a high volume of files across multiple stages of the import lifecycle. This role operates in a brokerage or logistics office setting, balancing recurring FTZ filing cycles with day-to-day file intake, tracking, documentation follow-up, and invoicing support across all modes of transportation – Air/Ocean FCL/Ocean LCL/Truck/Rail.

Qualifications

• Bachelor’s degree (BA) from four-year college or university; 0-3 years of experience; or equivalent combination of education and experience
• Strong knowledge of compliance and documentation in both ocean and air freight forwarding
• Experience with customs entry filing, ISF, or FTZ operations preferred
• Working knowledge of HTS classification, valuation, and country-of-origin rules
• Familiarity with ABI/ACE filing systems
• Proficiency in Excel (INDEX/MATCH, SUMIF, and similar formula-based tools) for entry data reconciliation
• Strong organizational skills with the ability to manage a high volume of files simultaneously
• Ability to show passion for customer service endeavoring flawless execution
• Ability to multi-task and keep up with a fast-paced environment
• Ability to focus on problem solving with the ability to work with others in a fast-paced environment
• Ability to deal with problems involving several concrete variables in standardized situations
• Ability to use time efficiently and to set challenging goals and objectives
• Desired but not required: BILINGUAL- ENGLISH AND SPANISH
• Working knowledge of CargoWise

Requirements

• Open new files
• Track down and follow up on required shipping documents — Commercial Invoice, Packing List, Arrival Notices, etc.
• Pre-key files to prepare entries for review and filing
• File ISF (10+2) submissions accurately and within CBP-required timeframes prior to vessel loading
• Open and manage files associated with ISF filings, ensuring supporting documentation is collected and organized
• Track and trace files through each stage of the shipment/entry lifecycle, proactively identifying delays or missing information
• Attach arrival notices to files, ensuring firms code and updated container/vessel/air/in-bond tracking information are correctly recorded
• Maintain up-to-date file status for internal visibility and client communication
• Prepare and file electronic Zone Admission entries (e214) via ABI/ACE for merchandise entering a Foreign Trade Zone
• Verify admission documentation against zone inventory records prior to filing
• Confirm merchandise status at admission (Privileged Foreign, Non-Privileged Foreign, or Domestic)
• Follow up with concurrence messaging and piece count verifications
• Consolidate weekly zone withdrawals for consumption into weekly entry filings
• Apply compliance data (Section 301, ADD/CVD, SPI, FDA, USDA Lacey Act, EPA TSCA, NOP)
• File completed weekly entries via ABI/ACE within required CBP timeframes
• Audit files prior to invoicing to confirm accuracy of charges, duty calculations, and documentation completeness
• Pay arrival notices and non-urgent invoices in a timely manner
• Flag discrepancies between billed charges and file documentation before invoices are finalized
• Ensure entries comply with standard entry requirements under 19 CFR Parts 141/142 and FTZ under 19 CFR 146
• Monitor for Partner Government Agency (PGA) requirements and confirm necessary licenses/permits are on file
• Respond to CBP requests for information (CBP Form 28/29), holds, or exams as needed
• Support post-summary corrections (PSCs) and protests
• Maintain records in accordance with CBP's 5-year recordkeeping requirement
• Communicate with importers, freight forwarders, carriers, NVOs, and internal zone personnel to resolve documentation, tracking, or billing issues
• Perform all other duties or projects as assigned

Benefits

• Reasonable accommodations, where required by law, will be made to enable individuals with disabilities to perform the essential functions of this position

Work Conditions, Physical and/or Mental Requirements

• Sedentary physical activity requiring reaching, lifting, finger dexterity, grasping, feeling, repetitive motions, talking, and hearing
• Visual requirement is for close vision, distance vision, peripheral vision, and ability to adjust focus
• 90% or more time is spent looking directly at a computer
• Employee is frequently required to stand, walk (or otherwise be mobile)
• Employee is frequently required to lift and carry a minimum of 10 pounds
• Ability to deal with stressful situations as they arise
• Duties are primarily performed in an office environment
• Minimal physical effort is required
• Lifting and carrying requirements of up to 15 pounds
• Occasional or frequent ability to move boxes from one location to another