[Hiring] Customs Bond Supervisor @Trade Compliance Recruiting Solutions

Role Description

The Customs Bond Supervisor is responsible for leading Bond Specialists while ensuring bond and importer identity verification activities comply with CBP rules and regulations. This is a remote position for a brokerage services company.

Qualifications

• LCB required
• Bachelor's degree preferred
• 5+ years of customs brokerage, trade compliance, or bond administration
• 2+ years leading teams in a compliance-focused operation
• Strong understanding of CBP rules and regulations, POAs, and importer identity verification
• Proficient with customs brokerage systems and Microsoft Office
• Experience working with surety companies and bond underwriting
• Supervising bond, POA, or brokerage operations teams a plus
• Knowledge of nonresident importer and enhanced due diligence

Requirements

• Lead, coach, and develop Bond Specialists while holding the team accountable
• Manage workloads for timely, accurate processing of bonds and POAs
• Approve POA intake documentation and coordinate POA renewals
• Approve enhanced due diligence for nonresident importers of record
• Oversee importer identity verification and restricted party screening
• Conduct audits and quality reviews of bonds, POAs, and records
• Develop policies, procedures, and internal controls
• Monitor productivity, quality, and service metrics
• Serve as the client escalation point
• Work with surety providers as the primary liaison