[Hiring] Custom Creative Support Specialist & Project Coordinator @We Are Rosie
Apr 02, 2025 - We Are Rosie is hiring a remote Custom Creative Support Specialist & Project Coordinator. đź’¸ Salary: $40/hr. đź“ŤLocation: USA.
Role Description
We’re looking for a strategic, detail-oriented, and service-minded Custom Creative Support Specialist & Project Coordinator to join the In-House Agency on the Custom Creative team. This role blends creative insight with project coordination, communication, and brand stewardship. It’s ideal for someone who thrives in a fast-paced environment, can pivot across workstreams, and communicates with both clarity and empathy.
- Serve as the first point of contact for the Custom Creative inbox, responding to Operators, Restaurant Marketing Directors, and stakeholders in a timely and helpful way.
- Review a wide range of creative submissions (e.g., vehicle wraps, premium items, font requests) and provide brand-aligned feedback within 24–48 hours.
- Approve customizable templates in The Studio (internal Digital Asset Management platform), including giveaways, logos, billboards, and Commercial Delivery Vehicles (CDVs).
- Provide feedback and support for promotions and local campaigns.
- Track submission trends, gather insights, and share learnings to improve field communications and creative alignment.
- Support regular field communications, including newsletters and MAP Briefs.
- Manage timelines and deliverables for local marketing and Studio projects using our internal project management tool, Workfront.
- Help manage timelines and project flow for local marketing and Studio projects.
- Proactively escalate complex or strategic submissions to the appropriate teams.
- Join Regional Marketing Director calls to align feedback and ensure messaging is consistent with the Brand.
Qualifications
- A calm, even-keeled approach with the ability to juggle multiple priorities and meet quick turnarounds.
- A heart to serve and a strong commitment to delivering excellent customer support.
- Clear, kind, and diplomatic communication, especially when navigating feedback or sensitive conversations.
- Strong organizational and multi-tasking skills, with the ability to manage independent workstreams.
- A self-starter mindset, proactive and takes initiative to move work forward, while also knowing when to pause, ask questions, or escalate issues appropriately.
- A strategic mindset that looks beyond reactive tasks to anticipate needs and find ways to improve processes.
- Experience with project management tools like Workfront.
- 3+ years of experience in an agency setting or similar fast-paced, service-oriented role.
- Experience with field or Restaurant operations is a plus, but not required.
- Confident reviewing creative for brand alignment, with a solid understanding of brand standards and typography.
- Must be able to interpret data and insights to help inform creative and communication strategies.
Company Description
We Are Rosie provides strategic consulting and talent solutions for the marketing industry. We partner with more than 200 of the world’s biggest brands and agencies to help them solve unique marketing challenges with the best people, swiftly and at scale. Founded by former advertising executive Stephanie Nadi Olson in 2018, We Are Rosie is on a mission to redefine how marketing works, with an inclusive, human-centric approach that’s better for business and better for marketers.
- Recognized as an industry trailblazer and earned many accolades, including being named to the 2023 Global Top 100 Inspiring Workplaces.
- Included in the Inc. 5000 2022.
- Named one of Adweek’s Fastest Growing Agencies in 2021.
We Are Rosie is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, marital status, or any other status protected under federal, state, or local law.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
$40/hr
|
Remote
Location
USA
|
|
Job Type
contract
|
Posted
Apr 02, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
