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Coordinator, Clinical Operations @Cogstate

[Hiring] Coordinator, Clinical Operations @Cogstate

Mar 13, 2025 - Cogstate is hiring a remote Coordinator, Clinical Operations. đź’¸ Salary: $80,000 - $90,000 per annum. đź“ŤLocation: USA, UK, Australia.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves supporting the operational delivery of a variety of contracted services in a Clinical Trial. Responsibilities include:

  • Rater Training and Monitoring activities (training deployment, management, and in-study reporting/calibration)
  • Clinician Network Management (ensuring quality and consistency across global clinical interviews)
  • Data Management (opening and resolving data queries)
  • Scale Management (binder creation, translations, logistics & shipping)

The daily workload will fluctuate throughout the life cycle of a Clinical Trial. The Clinical Operations Coordinator will be cross-trained to support multiple functional areas, flexibly assisting study teams according to their changing bandwidth needs.

This role will require extensive written interactions with clinicians/raters/CRA’s in both English and Mandarin, documentation and reporting on the progress of service delivery, and customer service support in English and Mandarin over phone and email. Ideal candidates are eager to learn multiple facets of Clinical Trials delivery and enjoy working in dynamic environments where their day-to-day responsibilities will evolve over time.

Base Salary Range: $80,000 - $90,000 per annum, not including applicable bonus structure.

Qualifications

  • Bachelor's degree or 1+ years of related experience
  • Previous project management or administrative support experience preferable
  • Microsoft Office proficiency
  • A professional level of fluency in Mandarin & English

Requirements

  • Work with study teams across a variety of functional areas to ease bandwidth strain on Coordinator responsibilities
  • Processing clinician/rater forms and documenting data via status trackers and ePortal/LMS training systems
  • Review and process submitted clinician/rater surveys and deploy applicable LMS training modules
  • Schedule 1:1 training video conferences between site raters and Cogstate Rater Services staff
  • Hardware shipment scheduling and documentation management
  • Documenting real-time updates to applicable status trackers, coordinating high volume email correspondence, communicating status updates to clinicians/raters, electronic records filing
  • Point of contact for clinician/rater support questions
  • Direct communication with site coordinators at clinical settings, activity and communication tracking and general support throughout study
  • Interact with CRAs for site monitoring activities
  • Provide customer service and translations from English to Mandarin and vice versa when needed

Benefits

  • Remote Work Practices: Cogstate is a virtual first company. Employees can work from anywhere where Cogstate is registered to business within the United States, Australia, or the United Kingdom
  • Competitive Salary: Competitive base salaries plus additional earning opportunities based on the position
  • Learning & Development Opportunities: A variety of learning and development opportunities from internal and external sources focused on leadership, and professional & personal development

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đź“Ť Be aware of the location restriction for this remote position: USA, UK, Australia
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Back to Remote jobs  >   All others
Coordinator, Clinical Operations @Cogstate
All others
Salary đź’¸ $80,000 - $90,000 per annum
Remote Location
USA, UK, Australia
Job Type full-time
Posted Mar 13, 2025
Apply for this position Unlock 54,865 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: USA, UK, Australia
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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