[Hiring] Contact Record Update Assistant @HRS Talent Solutions

Role Description

The remote Contact Record Update Assistant handles the ordinary administrative steps that keep customer contact details current in an online customer record.

• Find a customer record using the identifiers supplied in a request.
• Compare the new contact detail with the existing entry.
• Enter approved changes in the assigned fields.
• Check the saved record for spelling, numbers, and accidental omissions.
• Note incomplete or conflicting requests without guessing.
• Send a question or handoff through the established process.

Important work includes:

• Leaving requests pending for clarification when details are missing.
• Reading available information carefully to avoid making changes to the wrong account.

Some details have a greater impact than a routine contact update:

• Requests to change account ownership, payment instructions, or other protected fields should be referred.
• Work within approved access and information-handling rules.

After a permitted change:

• Look again at the finished record and note that the update was completed.
• Check for duplicate requests before saving another entry.
• Provide a brief status note for follow-up questions.

Recordkeeping can involve more than a single field:

• Read the full request before editing.
• Compare each saved field with what was authorized.
• Keep parts of requests outside the routine process open for review.

Qualifications

• Care with names, digits, and small differences between records.
• Comfort entering information through online forms or a database.
• Short, clear email replies when information is missing.
• Respect for private customer details in a home office or other suitable space.
• Willingness to follow an established process and correct mistakes promptly.
• Previous data entry, customer service, or office administration experience is helpful but not required.
• Applicants with little or no paid office experience are welcome if they can demonstrate accuracy and a willingness to learn.

Requirements

• Training can cover the employer’s records system and change procedures.
• This is an introductory role focused on careful updates, not independent account decisions.

Benefits

• Compensation: $27+ per hour.
• Part-time or full-time scheduling may be available; actual hours will be confirmed for the opening.
• Remote work requires a suitable computer setup for handling records privately.

Applying

• Highlight accurate recordkeeping, careful computer use, or clear customer communication in your background.
• No need for experience with the employer’s particular database.
• If selected for the next step, you may be asked to complete an application on the hiring company’s website.
• Applicants from another field are welcome to show transferable attention to detail.
• The hiring team will assess your ability to learn a defined process as well as any directly related experience.