[Hiring] Consultant, Personal Lines Property & Specialty Product @Liberty Mutual

Role Description

The Property State Management team seeks to achieve our combined ratio while growing faster than the industry growth rate. We accomplish these goals by engaging with the rest of the organization in setting the customer price level within the state, launching new pricing programs and product features, root cause analysis on issues impacting profitability or growth, and partnering with our distribution organization on how to more effectively sell our Direct and Agency products. Join our dynamic team where your analytical skills and strategic insights will directly influence product performance and business success across multiple states! In this role, you’ll tackle moderate to high complexity challenges, lead impactful projects, and collaborate with diverse teams to shape the future of our property products.

This position may be filled at the Analyst, Senior Analyst, or Consultant level, depending on the candidate’s experience and qualifications, at the hiring manager’s discretion. This position may have in-office requirements depending on candidate location.

Responsibilities

• Conducts moderate to high complexity analysis under general direction.
• As subject matter expert for assigned states, completes state reviews and similar work for basic states independently and for complex states or countrywide programs under general direction.
• Queries data to conduct ad hoc analysis of metrics and builds simple tools and queries for others to use.
• Provides recommendations to training and processes to manager.
• Provides complex analysis to help drive and support business decisions.
• Provides thoughtful recommendations to state teams on pricing, strategy, etc.
• Consults on complex business issues and design considerations.
• Educates IT partners on business vision and plan, and both IT and business partners on the impact of changes.
• Serves as point person for moderate to high complexity countrywide implementations.
• Leads own work streams on medium to long-term or moderate to high complexity projects. May manage aspects of low to moderate complexity projects.
• Based on strong understanding of how competitor actions impact marketplace, distribution channel and customers, conducts in depth research of competitor filings utilizing various sources. Research may be at the state, competitor or countrywide level.
• Through research, identifies and proposes changes to our product offerings.
• Analyzes trends and is responsible for tactical and strategic recommendations.
• May create and/or be owner of training material content.
• May create formal training sessions and modules.
• Actively shares job knowledge with less experienced analysts.
• Leads job shadow discussions with less experienced analysts.
• Provides technical training and user support to business groups.
• May be assigned to mentor a new hire.
• May supervise interns.

Qualifications

• Bachelor's degree in business, information management, economics, or other quantitative field. Master’s degree preferred.
• Minimum 4 years, typically 6 years or more of relevant work experience.
• Knowledgeable in data query languages and tools; proficient in new and emerging technologies; may possess data modeling skills.
• Highly developed communication and presentation skills.
• In-depth knowledge of data concepts, strategies, and methodologies.
• In-depth knowledge of data architectures, solutions and designs; extensive knowledge of business operations, strategies and objectives.
• Highly developed negotiation, facilitation and consensus building skills.

Benefits

• Comprehensive benefits.
• Workplace flexibility.
• Professional development opportunities.
• Opportunities provided through Employee Resource Groups.