[Hiring] Consultant, Ad Operations @TransUnion

Role Description

TransUnion is looking to hire a Consultant, Ad Operations as a member of our Measurement Integration Operations team. The primary goal of this position is to serve as a Subject Matter Expert driving operational excellence for our Data Management Platform and Multi-Touch Attribution (MTA) clients. This includes:

• Ensuring seamless execution of integrations
• Consistent delivery workflows
• Data quality oversight
• Efficient issue resolution across external ad tech platforms

This role requires the ability to lead and prioritize operational initiatives, collaborate cross-functionally, and provide clear, actionable guidance to internal teams (i.e., Product, Sales, Engineering), partners, and clients. A strong focus on:

• Issue identification
• Documentation
• Scalability
• Continuous improvement

is essential to maintaining reliable platform performance and a high-quality client experience.

Qualifications

• 3-4 years of experience in Advertising Operations, Ad Tech, or Digital Media Operations
• Deep knowledge of programmatic advertising workflows, ad serving, measurement, and the AdTech/MarTech ecosystem
• Strong analytical skills with the ability to leverage data to identify root cause and determine path to resolution
• Experience partnering cross-functionally with Product, Engineering, Commercial, and external partners
• Strong communication skills with the ability to translate technical concepts to non-technical audiences
• Great teammate-leader with excellent interpersonal skills
• Bachelor’s degree or equivalent experience

Requirements

• Impeccable organizational, operational, analytical, presentation, and project management skills
• Familiarity with Excel concepts such as Pivot Tables, VLOOKUP, INDEXMATCH, etc.
• Familiarity with file servers using Google Cloud Platform, Amazon Web Services or FTPs
• Working knowledge of HTML/JavaScript/SQL (or related programming tools) is a plus
• Ability to demonstrate strong mathematical and problem-solving skills
• Familiarity with market research, attribution methods, big data, modeling approaches, and marketing concepts

Benefits

• Competitive benefits package
• Flexible work arrangements
• Opportunity to make a real impact across the advertising and data ecosystem

Impact You'll Make

As a Consultant, Advertising Operations, you will be responsible for executing and supporting advertising and measurement workflows across TransUnion’s platforms. Key responsibilities include:

• Coordinate the setup, QA and maintenance of measurement integrations for our clients
• Serve as the primary escalation point for complex operational or partner issues, driving resolution and root-cause analysis
• Partner closely with Product and Engineering to support platform enhancements, troubleshooting, and new feature launches
• Monitor performance metrics and operational KPIs to identify trends, risks, and improvement opportunities
• Support onboarding and enablement for new partners, products, and platform capabilities
• Establish and refine operational processes, documentation, and training to improve efficiency and consistency
• Ensure adherence to data governance, compliance, and privacy standards across all operational activities

This Role Requires

• Comfort operating in a fast-paced, evolving Ad Tech environment
• A balance of hands-on operational expertise and critical-thinking skills
• Strong organizational skills and the ability to manage competing priorities
• A customer-first mindset with a focus on quality and reliability

Nice to Have

• Experience with identity-based advertising, data onboarding, or measurement solutions
• Familiarity with DSPs, SSPs, or clean room environments
• Experience supporting platform migrations or large-scale operational change
• Prior experience working in a matrixed or enterprise environment