[Hiring] Community Manager @LOOP®

Role Description

At LOOP, we’re looking for a freelance Italian native speaker who combines a natural feel for language and culture with a proactive, service-oriented mindset and a genuine affinity for sports. You will support our Italian-speaking community and act as a trusted point of contact for clients.

• Communicate Naturally: Use your native cultural understanding and language skills to ensure all communication feels authentic, engaging, and culturally relevant to local audiences.
• Help manage the Community: Monitor social media channels, respond to comments and messages, and foster positive interactions around the brands we work with.
• Support Client Relationships: Act as a reliable point of contact for Italian-speaking clients, handling day-to-day communication and follow-ups with professionalism and care.
• Coordinate Across Teams: Work closely with LOOP’s creative, social media, and account teams to keep communication aligned with client expectations and brand guidelines.
• Maintain Brand Voice: Adapt tone, language, and messaging to each brand, ensuring consistency across all customer and community touchpoints.
• Stay Proactive and responsive: Identify incoming questions, community feedback and potential issues, escalating relevant topics to the right team members when needed.
• Work Independently: Manage your tasks and priorities efficiently within a freelance setup of approximately 5 hours per week (with the option to increase), bringing flexibility, responsiveness, reliability, and a hands-on attitude to every interaction.
• Bring a Sports Mindset: Have a genuine interest in sports and an understanding of sports communities, their culture, and how fans engage with brands.

Qualifications

• Native Italian speaker
• Proactive and service-oriented mindset
• Genuine affinity for sports
• Strong communication skills

Requirements

• Ability to manage approximately 5 hours per week (with the option to increase)
• Experience in community management and client relations
• Familiarity with social media platforms

Benefits

• Flexible working hours
• Opportunity to work with high-profile brands
• Collaborative team environment