[Hiring] Community Manager @MasterClass

Role Description

MasterClass Executive is the first AI-native business school experience—and this role is responsible for making it work at scale. We are seeking a Community Manager, who will own the execution of a high-quality, structured cohort experience for hundreds of professionals.

This is a 4-month assignment and hourly role as a hands-on operator where success comes from building clear systems, running tight programming, and driving consistent engagement across a large cohort. You’ll define how the program actually runs week-to-week—what participants experience, how they stay on track, and how the cohort delivers real outcomes.

If you’re someone who thrives in fast-moving environments, brings structure to ambiguity, and enjoys running complex programs with precision, this role offers the opportunity to build and refine a new model of professional learning from the ground up.

What You Will Do

• Own and operate the end-to-end cohort experience, driving engagement, accountability, and successful program completion
• Design and manage scalable community systems (e.g., Slack, programming cadence, engagement loops) for large cohorts (500+)
• Plan and run live programming (AI Labs, AMAs, events), including logistics, facilitation, and follow-through
• Establish and maintain clear participant expectations, communication rhythms, and program structure from day one
• Foster strong peer-to-peer dynamics by creating structure, elevating contributors, and enabling a self-sustaining community

Qualifications

• Experience owning cohort-based programs, communities, or learning experiences end-to-end
• Strong operator with the ability to build structured, repeatable systems that scale
• Confident facilitator with experience engaging professional or senior audiences
• Demonstrated ability to drive engagement and outcomes, not just participation
• Clear communicator with strong judgment on when to step in vs. empower the group

Requirements

• 4-Month Assignment / Hourly Pay Range: $60-65

Benefits

• Equal opportunity workplace
• Commitment to equal employment opportunity regardless of various characteristics
• Reasonable accommodations for qualified individuals with disabilities