[Hiring] Community Coordinator @Services for the Underserved

Role Description

The Community Coordinator is committed to removing the client's barriers to care by identifying critical resources for our persons served, helping them navigate through health care services and systems, and promoting consumer health. The Community Coordinator provides housing, wellness, and stabilization services to the persons served on the SUS ACT Teams. The Community Coordinator supports the Team Providers, Psychiatrist, and Nurse Practitioners by facilitating telehealth video calls between the providers and persons served to mental health care services. The purpose of the Community Coordinator is to quickly and effectively assist persons served with transition to housing, coordinate mental health needs with the health center as they graduate from ACT Services, and provide general support based on needs.

• Facilitates telehealth video calls for team providers on a monthly and/or quarterly basis.
• Assists with tele-visits to ensure clients are trained to do telehealth.
• Creates a wellness action plan tailored to each consumer’s needs, working collaboratively with providers and other community-based organizations to ensure client receives comprehensive and coordinated care regarding health, transition to outpatient programs, and connection to housing.
• Provides clients with ongoing follow-up regarding graduation and housing goals.
• Supports the team by conducting telehealth and/or field visits needed - no more than 10-12 a month.
• Supports team with 2-person visits for high-risk clients.
• Supports team with escorting clients to AOT appointments.
• Seeks out existing community medical and mental health resources and provides information and referrals for clients as needed.
• Assists clients with medication review and understanding directives from team provider to address mental health conditions and decrease utilization of hospitals.
• Coordinates transportation resources for medical appointments, escorts to appointments, and provides appointment reminders as needed.
• Supports around recreational activities.
• Additional responsibilities may be added as position evolves.

Qualifications

• HS Diploma/GED and/or Peer Certification required, Bachelor's Degree in related field, Mental Health, Social Work preferred.
• Experience in the Mental Health service field preferred.

Requirements

• Compassion, high quality care, and dedication.
• Strong collaborative, organizational, and time management skills.
• Demonstrate a person-centered values-based approach to services.
• Demonstrate keen attention to detail.
• Effective written and oral communication skills; ability to articulate and communicate messages for internal and external audiences.
• Proficiency in MS Office and database software.
• Willingness and ability to function as part of an interdisciplinary team.
• Communicates, plans, and coordinates with other team members the scheduling of meetings with consumers.
• Participates actively in group planning, implementation, and processing as requested.
• Fulfills scheduling requirements.
• Maintains patient confidentiality at all times.
• Represents the organization in a positive and professional manner in the community.

Benefits

• Health and wellness resources.
• Generous PTO.
• Professional development.
• Continuous quality improvement.

Company Description

S:US is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information, including all other statuses protected by Federal, State, and Local laws. S:US is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.