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Communication Systems Manager
@Novakid School
[Hiring] Communication Systems Manager @Novakid School
Mar 24, 2025 - Novakid School is hiring a remote Communication Systems Manager. đź’¸ Salary: unspecified. đź“ŤLocation: Georgia.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
The CS Systems Manager will oversee Novakid's main communication systems, including Intercom and telephony. This role requires active management of settings, user permissions, and troubleshooting. The manager will also update training materials, handle contracts and payments, and look for better communication solutions.
- Manage and adjust settings for Intercom and telephony systems, including user management and permissions.
- Ensure smooth operation of these systems, focusing on functionality and user satisfaction.
- Provide first-line technical support and customize settings for specific projects.
- Develop and keep up-to-date guides and training materials for new features or system updates.
- Negotiate contracts and manage payment processes for communication services.
- Test and evaluate new tools to improve system capabilities.
- Research and develop alternative communication solutions to meet changing needs.
Qualifications
- Proven experience managing platforms like Intercom and complex telephony systems.
- Strong analytical and troubleshooting skills.
- Excellent organizational skills, able to manage multiple tasks and projects.
- Experience with contract management and financial processes is beneficial.
- Effective communication skills, able to work with cross-functional teams.
- Innovative and proactive in implementing technological improvements.
- Preferably experienced in a fast-paced, tech-driven environment.
- Excellent spoken and written English.
Requirements
- This position suits a tech-savvy, detail-oriented person who excels in a dynamic, remote setting and is dedicated to upholding high communication standards in a global educational setting.
Benefits
- Remote work;
- Opportunity to work in an innovative, fast-growing edtech company;
- A creative and collaborative work environment.
- Comprehensive professional development and leadership growth opportunities.
- The chance to have a meaningful impact on the lives of young learners around the world.
- Unlimited holidays.
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| đź“Ť | Be aware of the location restriction for this remote position: Georgia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
All others
All others
|
Salary
đź’¸
unspecified
|
Remote
Location
Georgia
|
|
Job Type
full-time
|
Posted
Mar 24, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: Georgia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
