[Hiring] Commercial Application Engineer @Penbrothers

Role Description

The primary goal of the Commercial Applications Engineer is to speed up and improve the request-to-quote process so the client wins more commercial and institutional work. This role sits between Sales and Engineering and owns the technical side of every commercial opportunity:

• Reviewing plans
• Completing take-offs
• Specifying the right client products
• Building accurate quotes

A typical day will be spent reviewing architectural drawings and bid packages, preparing quotes and submittals, and working by phone, email, and video with contractors, architects, distributors, and our sales team.

Qualifications

• Degree or technical diploma in Mechanical, Civil, Architectural or Construction Engineering, or equivalent experience.
• 3–5 years of experience in estimating, applications engineering, technical sales, or project engineering in building products or construction.
• Proven ability to complete accurate take-offs from architectural and construction drawings.
• Working knowledge of plumbing, waterproofing, and accessibility (ADA) requirements for showers and wet areas.
• Technical Skills: Strong Excel skills; experience with take-off or PDF markup software (e.g. Bluebeam) and AutoCAD; familiarity with CRM, Shopify, and QuickBooks a plus.
• Commercial awareness of cost, margin, and risk, and how they shape a winning quote.
• Strong attention to detail and the ability to manage multiple live quotes against deadlines.
• Clear written and verbal communication, able to explain technical detail to contractors and non-technical customers.
• Ability to collaborate across sales, engineering, operations, and finance teams.

Requirements

• Review bid packages, architectural plans, bathroom layouts, and specifications for commercial, multifamily, and institutional projects.
• Complete accurate take-offs of shower pans, curbs, drains, benches, niches, shelves, and accessories from drawings (PDF/CAD).
• Identify scope gaps, custom sizes, drain locations, and accessibility (ADA/barrier-free) requirements early, and raise RFIs where needed.
• Select the right standard or custom Tile Redi products to meet project, code, and performance requirements.
• Prepare submittal packages, product data sheets, shop drawings, and spec sections for architects and contractors.
• Recommend value-engineered alternatives that save installers time, labor, or cost.
• Build complete, accurate quotes covering product, custom work, freight, and lead times.
• Work with Operations and Order Management to confirm pricing, production capacity, and delivery dates for custom and large orders.
• Maintain quoting templates, standard pricing tools, and a library of common commercial configurations.
• Act as the technical point of contact for contractors, architects, designers, distributors, and the sales team during the bid stage.
• Join sales calls and virtual project meetings to explain product, installation, and compliance details.
• Support quote follow-up, revisions, and technical questions through to purchase order.
• Hand off awarded projects to Order Management and Operations with a clear scope, specification, and drawings.

Benefits

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
• Employee as our biggest asset: We are genuinely invested in our people’s career and welfare.
• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
• Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth.