[Hiring] College Intern - Summer 2027 - Records and Information Management @Excellus BCBS

Role Description

The Summer College Internship Program is a 10-week paid internship experience that provides undergraduate and graduate students with the opportunity to attend development workshops, network, and be part of our company. Our college interns work on meaningful projects, are mentored under their respective managers, and continue to develop throughout the entire summer.

Through the internship program, our interns can attend development workshops that are focused on key business concepts. Interns may work within the skills-based tracks of:

• Business Administration
• Information Technology
• Actuarial
• Human Resources
• Analytics & Data
• Communications
• Finance
• Marketing & Sales
• Project Management
• Clinical Studies
• Customer Experience
• Digital Operations
• Other non-technical and/or technical based degree programs

This is a paid 10-week summer internship from the first Monday in June to the second Friday in August (up to 40 hours per week). Interns may reside in either a technical or non-technical area. Development workshops are provided to help with the transition from school to the corporate environment. Housing is not provided as part of our program.

Essential Accountabilities:

• Gain hands-on experience supporting enterprise Records and Information Management initiatives.
• Assist with the operationalization of retention policies across SharePoint sites.
• Support Information Enterprise Repository (IER) content ingestion activities.
• Participate in RIM program governance and oversight processes.
• Support operational reviews, develop training and awareness materials, assist with file migration efforts.
• Create team communications, document procedures, and help track program metrics and compliance activities.
• Work with a mentor and support key strategic projects.
• Complete work assignments based on business needs, departmental priorities, and individual qualifications.
• Perform a mix of technical and/or non-technical tasks covering a broad range of business-related projects.
• Create and deliver presentations at completion of internship.
• Demonstrate high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values.
• Maintain confidentiality and protection of member privacy in accordance with company policies.
• Regular and reliable attendance is expected and required.
• Perform other functions as assigned by management.

Qualifications

• Desired Majors/Degree Programs Include:
  • Information Systems
  • Information Science
  • Business (e.g., Cybersecurity, Legal or Pre-law, Data Management, MLIS)
  • Business & Management (e.g., Finance, Actuarial, Accounting, Management, Marketing, Supply Chain Management)
  • Computing Sciences & Information Technology (e.g., Computer Science, Software Engineering, IT Networking, Cybersecurity)
  • Mathematics & Data Science (e.g., Mathematics, Statistics, Data Science)
• Preferred (but not required) experience with: Microsoft 365, SharePoint, project work, documentation, training development, process improvement, and student leadership activities.
• Interest in information governance, records management, data lifecycle management, compliance, and emerging areas such as AI governance and digital transformation.
• High School diploma along with proof of continuous college enrollment (enrolled in a full-time undergraduate or graduate degree program).
• Must be in good academic standing.
• Excellent written and verbal communication skills, with ability to interact with technical and non-technical audiences.
• Ability to multitask in a fast-paced environment while maintaining strong attention to detail.
• Ability to work well in a team establishing good working relationships with peers.
• Demonstrates strong organizational, analytical, problem-solving and prioritization skills.
• Proactive approach to work, displaying creativity and flexibility in completing assigned tasks.
• Commitment to continuous improvement of skills and team functioning.
• Self-motivated and able to work independently, as well as on intra- and inter-departmental teams as needed.
• Experience with Microsoft Office Suite.
• Experience using a desktop computer in a professional environment.

Physical Requirements

• Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time.
• Ability to travel across the Health Plan service region for meetings and/or training courses as needed.

Compensation Range

• Level I - Minimum $18.00 - Maximum $20.00
• The salary range indicated in this posting represents the minimum and maximum of the salary range for this position.
• Actual salary will vary depending on factors including budget available, prior experience, knowledge, skill, and education.
• The posted salary range reflects just one component of our total rewards package.
• Other components may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.