[Hiring] Clinical Workflow Solution Designer @Consensus Cloud Solutions

Role Description

As the Clinical Workflow Solutions Engineer, you will translate real-world clinical and operational processes into configured, pre-built workflow templates inside Harmony Workflow, working hand-in-hand with the Consensus product team through agile sprints to prioritize, build, and refine platform enhancements. You will also partner directly with co-design and early adopter customers to validate, adapt, and launch new workflows in production — ensuring what we build reflects how care teams actually operate. This role reports to the VP of Healthcare Solutions and collaborates closely with Product Management, Engineering, Implementation, and Customer Success.

Qualifications

• Some level of clinical expertise is preferred: NP, PA, LPN
• BA degree required. Advanced clinical degree desired.
• 3+ years experience working in a high volume specialty practice environment - such as medical imaging, ambulatory oncology, cardiology, etc.
• Direct experience with referral management, care coordination, prior authorization, or care transitions in a hospital, health system, or post-acute setting.
• Demonstrated ability to translate complex clinical workflows into structured, logical process design (e.g., workflow diagrams, process maps, configuration logic).
• Comfort working in an agile product environment — sprint ceremonies, user stories, and iterative build-and-feedback cycles.
• Excellent communication skills, with the ability to engage credibly with clinicians, operational leaders, and technical product/engineering teams.
• Willingness to travel to customer sites for discovery and co-design sessions.

Requirements

• Clinical background - as a RN, NP, PA, or LPN.
• Experience with workflow automation, orchestration, or no-code/low-code configuration platforms.
• Prior experience in health IT, clinical informatics, or a solutions/implementation role at a healthcare technology company.
• Experience working with Epic or other major EHRs (Oracle Health, Meditech) is preferred but not required, including how clinical workflows interact with them.
• Experience serving as a subject matter expert supporting product development (user research, requirements gathering, UAT).
• Advanced degree (MSN, DNP, or a PA-specific graduate degree) or additional certification in case management, care coordination, or informatics.
• Experience specifically in imaging/radiology operations, oncology navigation, or post-acute discharge planning.

Benefits

• Salary range: $180,000.00 - $190,000.00 USD annually
• Total compensation package is negotiable and may include annual performance bonus, ESPP, enhanced time off packages and benefits.

Additional Details

• Location requirements: Fully remote within the U.S.
• Travel requirements: Up to 10% travel.
• Physical requirements: Must be able to sit for long periods, as well as handle long periods of screen time.
• Technology requirements: Reliable, high speed internet.
• Eligible for sponsorship: No
• This job doesn't have an expiration date and will remain open until a qualified candidate is hired.
• We are not accepting agency submissions for this role.