[Hiring] Clinical Success Manager @Radformation

Role Description

Radformation specializes in Radiation Oncology workflow automation. Our solutions save clinics time, eliminate planning errors, and enable them to design the optimal treatment for their patients.

We are looking for a highly motivated individual who has a passion for radiation oncology billing and enjoys a fast-paced environment. The full-time QuickCode Clinical Success Manager will:

• Bring their upbeat personality to give presentations to clinics.
• Solve problems on the fly with customers.
• Proactively call clinics to check in and hear feedback.
• Help mentor clinics as they join the Radformation community.
• Assist clinics in establishing the most efficient billing QA workflow.
• Develop relationships with clinics and incorporate feedback into redefining billing checks.
• Teach and improve efficiency in Radiation Oncology clinics throughout the country.

Qualifications

• Minimum 2 years of clinical experience in radiation oncology and medical coding.
• Minimum 2 years of experience with ARIA and/or MOSAIQ OIS.
• AMAC ROCC certified or equivalent.
• Strong critical thinking skills.
• Exceptional presentation skills.
• Positive attitude and a passion for excellence in patient care.

Requirements

• 5 years of clinical experience in radiation oncology and medical coding (preferred).
• 5 years of experience with ARIA and/or MOSAIQ OIS (preferred).
• Customer service experience (preferred).

Abilities

• Enthusiastic about learning new technologies and sharing them with the healthcare community.
• Thrives with a busy schedule and constant learning environment.
• Excels at multitasking and managing multiple projects simultaneously.
• Enjoys listening to clinics’ needs and developing relationships with clinical leaders.
• Master of coding and radiation oncology clinical workflow.
• Ability to maintain a positive attitude in a fast-paced and ever-changing work environment.
• Strong organizational skills and ability to work independently.
• Highly motivated to help clinicians improve their workflow.
• Excellent communication skills, both written and oral.
• Non-judgmental personality and welcoming of ideas and feedback.

Salary

• $125,000 - $140,000 a year.
• $125,000–$140,000 in total on-target earnings (OTE).
• Variable compensation determined by achieving renewal targets (ARR) and new sales goals (CARR).

Benefits

• Multiple high-quality medical plan options with substantial employer contributions toward premiums, often covering the full cost depending on the plan selected.
• Health coverage starting on day one.
• Short-term and long-term disability and supplementary life insurance.
• 401(k) with employer match vested immediately.
• Annual reimbursement for professional memberships.
• Conference attendance and continued learning opportunities.
• Self-managed PTO and 10 paid holidays.
• Monthly internet stipend.
• Company-issued laptop and one-time home office setup stipend.
• Fully remote work environment with virtual events and yearly retreats.

Our Commitment to Diversity

Cancer affects people from every walk of life, and we believe our team should reflect that diversity. Radformation is proud to be an equal opportunity workplace and an affirmative action employer. We welcome candidates from all backgrounds and are committed to fostering an inclusive environment for all employees.