[Hiring] Clinical Payments Specialist @Worldwide Clinical Trials

Role Description

Play a key role in ensuring clinical trial sites around the world are paid accurately and on time. As a Clinical Payments Specialist, you will support the end-to-end management of investigator payments, helping study teams maintain financial accuracy while supporting the successful delivery of clinical research.

In this highly collaborative role, you'll work across clinical, financial, and operational teams to manage payment activities, analyze financial data, resolve discrepancies, and provide meaningful insights that help keep studies on track. Your expertise will contribute to a positive experience for investigative sites, sponsors, and internal stakeholders alike.

You'll have the opportunity to own payment processes for assigned studies, build strong cross-functional relationships, and ensure payment activities align with study budgets, contracts, and regulatory requirements.

Qualifications

• Four-year college degree, or a two-year college qualification with relevant office administration or comparable experience, or equivalent demonstrated capabilities.
• At least 2 years of experience within a CRO, pharmaceutical company, or related environment involving finance, contracts, project management, data entry, or data validation activities.
• Proficiency in English, both written and spoken.
• Strong understanding of clinical trial budgets, contracts, payment schedules, and financial reconciliation processes.
• Advanced Microsoft Office skills, including Excel, Word, PowerPoint, Access, and Publisher.
• Knowledge of ICH, GCP, FDA and/or EU Directive regulations, as applicable, and local regulatory requirements.
• Excellent communication, interpersonal, organizational, and customer service skills.
• Ability to work independently, manage multiple priorities, exercise sound judgment, and thrive in a fast-paced environment.

Requirements

• Manage end-to-end investigator payment activities for assigned global clinical studies.
• Gather and coordinate payment-related information across teams, systems, and stakeholders to ensure timely and accurate processing.
• Review clinical trial agreements, budgets, and payment schedules to ensure site payments align with contractual requirements.
• Analyze payment and financial data, preparing reports and insights for project teams and key stakeholders.
• Perform payment reconciliations and investigate discrepancies to support financial accuracy and compliance.
• Develop payment forecasts and monitor budgeted versus actual spend for assigned studies.
• Serve as a key point of contact for investigator payment inquiries, facilitating communication between sites, clinical teams, and functional leaders.
• Prepare for and support audits, inspections, and other compliance-related activities.
• Identify payment trends, recommend process improvements, and deliver outstanding customer service to internal and external stakeholders.

Company Description

Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.