[Hiring] Clinical Information Systems Analyst @UT Health San Antonio

Role Description

Under minimal supervision, this position is responsible for one or more ancillary applications that may integrate with Epic applications. This position is for individuals who thrive in a fast-paced, agile environment, which means being able to change direction quickly, multitask, and demonstrate a passion and eagerness to learn new technologies. The ancillary analyst will collaborate with and provide tier-two support to their team and/or counterparts from other applications to successfully meet the development and implementation objectives for assigned applications. Effectively manages competing and changing priorities. Under minimal supervision, serves as project lead for key initiatives, including performing project management duties, as assigned.

• Performs application software build, configuration, and maintenance.
• Assists with application software troubleshooting and information gathering.
• Provides end user support for software users.
• Escalates software application issues as appropriate.
• Designs workflow diagrams to support both technical and end user processes.
• Documents and adheres to internal procedures and processes for maintaining data and system integrity.
• Assists with designing workflow diagrams to support both technical and end user processes.
• Manages projects and initiatives to support clinical, revenue cycle, and administrative operations.
• Trains staff on software use, including Epic integration workflows.
• Offers and implements workflow or technical related enhancement ideas.
• Functions effectively as a team player while meeting or exceeding internal and external customer expectations.
• Performs functional application testing according to instructions and test plan.
• Tests and supports software, workflows, and any relevant system interfaces.
• Perform all other duties as assigned.

Qualifications

• Proven ability to successfully execute multiple assignments simultaneously in a matrixed environment.
• Demonstrated critical and analytical thinking proficiencies.
• Strong written and verbal communication skills.
• Demonstrated troubleshooting competencies.
• Excellent organizational management skills.
• Bachelor's degree in a related field is required. 4 years of applicable experience may be substituted in lieu of degree.
• Two (2) years of applicable experience is required.
• Ancillary application training and certification required upon hire.

Benefits

• Medical: UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction.
• Dental: Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan.
• Vision: Fully insured Vision Care benefits are offered by Superior Vision Services with two vision plan options.
• Disability: Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.
• FSAs: Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.
• Retirement: Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP).
• Time Off: A generous leave program offers multiple paid leave options including Front-loaded Paid Time Off, Extended Illness Bank, Paid Family Leave, and Holidays.
• Discounts: Employees enjoy a range of discounts on services, tickets, and gym membership.

Company Description

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery, and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility, and public health across South Texas and beyond.