[Hiring] Clinical Assistant @Natera

Role Description

The Clinical Assistant I supports the Genetic Counseling team by collecting follow-up data, serving as a liaison between other departments, and assisting with product improvements, abstract submissions, and student rotations.

• Communicates directly with Shipping, Sample Accessioning, Customer Support, and lab teams to:
  • Troubleshoot issues
  • Verify samples
  • Streamline processes
  • Serve as a liaison between these teams and the genetic counselors
• Assist with data collection for internal projects/product development and abstracts, and provide review/edits for authored abstracts
• Participates in team meetings
• Coordinates student rotation schedules
• Review incoming referrals and request additional documentation/clarification when needed
• Request and track sample collection kits and answer patient questions regarding samples
• Update internal databases regarding test development progress and make notes in LIMS case ‘notes’ for each patient or provider contact
• Collect transfer and pregnancy outcome data from clinics and patients
• Assist genetic counselors in answering questions from clinics and customer support
• Coordinate record release requests from patients
• Assist GCs in obtaining applications and tracking licensure in each state
• This role works with PHI on a regular basis both in paper and electronic form and has access to various technologies to access PHI (paper and electronic) in order to perform the job
• Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire
• Must maintain a current status on Natera training requirements
• Employee must pass post offer criminal background check
• Performs other duties as assigned

Qualifications

• High School Diploma (required)
• BA/BS in biology, allied health, or science related field (strongly preferred)
• Will consider candidates in pursuit of four-year bachelor’s degree program provided they meet required education requirements and at least 2-3 years professional work experience in biotech, life sciences, or related industry

Requirements

• Experience with Microsoft Excel, Google mail and Google Documents
• Excellent organization and attention to detail

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Free testing for Natera employees and their immediate families
• Fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits
• Generous employee referral program