[Hiring] Claims Manager @Reserv

Role Description

As a Claims Manager at Reserv, you will be responsible for a team of claims professionals managing claims in multiple LOBs. We want your background and experience to deliver operational effectiveness, particularly in leveraging technology and analytics to drive better efficiencies and performance. You will serve a critical role with the team, the customers, and the client. The high-performing team you will manage will service several clients as part of our Core Team. You will maintain high quality standards, and compliance with regulatory, internal, and external contractual SLAs. This position requires exceptional leadership skills, and foundational understanding of claims ideally with experience handling and/or managing multi lines of business.

Qualifications

• Bachelor's degree in insurance, business administration, or a related field; relevant certifications (e.g., CPCU, AIC) are a plus
• Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license
• 10+ years in insurance claims management experience in multiple lines of business, preference for trucking, general liability and/or auto with bodily injury experience
• 5+ years management experience with preference for experience managing in a remote environment
• Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
• Demonstrated commitment to quality, accuracy, and attention to detail
• Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information

Requirements

• Highly motivated and growth-oriented
• Subject matter expert in commercial transportation claims, including coverage and litigation
• Experienced in reviewing and analyzing contracts
• Tech-oriented with proven results leveraging technology and analytics
• Passionate claims professional who cares about their team and customers
• Empathetic leader with patience towards everyone
• Creative problem solver who challenges existing assumptions
• Curious and decisive when it counts
• Anti-status quo, taking action to improve processes
• Communicative, understanding the importance of phone communications
• Possesses a sense of humor

Benefits

• Generous health-insurance package with nationwide coverage, vision, & dental
• 401(k) retirement plan with employer matching
• Competitive PTO policy
• Generous family leave policy after 8 months of continuous work
• Work from anywhere to facilitate work-life balance
• Apple laptop, large second monitor, and other quality-of-life equipment