[Hiring] Claim Representative II @Ryder Supply Chain Solutions

Role Description

Experienced with handling Auto Liability claims to include Property damage Bodily Injury claims. Familiar with coverage / contracts. Customer focused and self-motivated. Experience with Commercial Auto claims is a plus.

The Liability Claim Representative II handles property damage claims and low to mid-range bodily injury claims.

Essential Functions

• Investigates and adjusts claims, as well as directs independent adjusters, experts, and other vendors in the claim handling processes.
• Interacts, on an on-going basis, with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants.
• Manages litigation to ensure claims are handled appropriately, according to the applicable jurisdiction.
• Assists Claim Manager in the identification of exposures and recommends solutions.
• Manages indemnity and expense costs properly.
• Interacts with primary and excess insurance carriers, and re-insurers on files meeting reporting thresholds.
• Alerts Claim Manager to changes and proposed changes in laws that could impact Ryder's liability program.
• Updates field operations personnel on claim status when requested.
• Supervises outside vendors and experts retained to assist in the investigation.
• Recommends and sets reserves to ensure the reserves represent the probable ultimate payout based on documented file developments.

Additional Responsibilities

• Performs other duties as assigned.

Qualifications

• Preferred Bachelor's degree and/or a minimum of two (2) years’ experience in casualty claims.

Requirements

• Two (2) years or more experience in casualty claims.
• Licenses are a plus.

Skills

• Demonstrated ability to handle and resolve low-to-mid range liability exposures.
• Requires strong claim technical skills.
• Strong commitment to the principles of customer focus.
• Effective interpersonal skills and ability to communicate clearly in verbal and written communications.
• Strong negotiation skills and ability to deal effectively with insurers.

Knowledge

• Understanding of relevant laws and regulations governing liability claims in the U.S.; beginner level.
• Understanding of insurance coverage; beginner level.
• Comprehensive understanding of relevant laws and regulations; beginner level.
• Will need to obtain specific licenses if needed.

Travel

• 1-10%

Benefits

• Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options.
• Paid time off for vacation, illness, bereavement, family and parental leave.
• Tax-advantaged 401(k) retirement savings plan.