[Hiring] CISO Business Analyst @HEALTH CHOICE NETWORK

Role Description

We are seeking a highly organized, customer-focused CISO Services Business Analyst to support the day-to-day business operations of our CISO Services program. This role serves as the central point of coordination between partner health centers and internal teams, ensuring customer needs, service requests, reporting, contracts, and operational activities are managed efficiently and accurately.

The ideal candidate is a strong communicator and relationship builder who enjoys working with clients, managing competing priorities, and keeping initiatives moving forward. This individual will play a key role in maintaining customer relationships, coordinating business activities, tracking deliverables, and ensuring important details do not fall through the cracks.

While familiarity with healthcare technology or IT environments is beneficial, this is primarily a business operations, customer engagement, and coordination role rather than a technical position. This role is ideal for someone who thrives on organization, follow-through, relationship management, and delivering an exceptional customer experience.

Qualifications

• Associate's or Bachelor's degree in Business Administration, Healthcare Administration, Communications, Information Technology, Finance, or a related field, or equivalent professional experience.
• Minimum of 3 years of experience in business operations, client services, account management, customer success, service coordination, healthcare administration, or a similar role.
• Strong customer-facing experience with a demonstrated ability to build and maintain professional business relationships.
• Excellent written and verbal communication skills.
• Exceptional organizational skills with a strong attention to detail.
• Proven ability to manage multiple priorities, deadlines, and ongoing activities simultaneously.
• Experience tracking projects, contracts, budgets, operational activities, or customer engagements with a high degree of accuracy.
• Strong analytical and problem-solving skills.
• Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams.
• Ability to work independently while coordinating across multiple teams and stakeholders.
• Demonstrated ability to follow through on action items and ensure tasks, commitments, and deadlines are completed.

Requirements

• Experience working in healthcare, healthcare technology, health centers, or member-service organizations.
• Experience supporting business operations, client relationship management, customer success, or account administration functions.
• Familiarity with vendor management, contract administration, software licensing, or subscription renewals.
• Experience creating dashboards, reports, and operational tracking tools.
• Exposure to IT, cybersecurity, technology services, or managed services environments.
• Knowledge of healthcare IT services or Electronic Health Record (EHR) systems is a plus.

Benefits

• 100% Remote Work - Work from anywhere in the U.S.
• 100% Employer-Paid Medical Insurance
• Annual $1,500 HSA Contribution
• Generous Paid Time Off (PTO)
• 403(b) Retirement Plan with Employer Contribution
• Professional development and growth opportunities
• A collaborative, mission-driven environment focused on strengthening healthcare and supporting the communities we serve

Company Description

At this time, Health Choice Network is not able to employ individuals who reside or work in California. Applicants must reside and perform work in an approved state at the time of hire and throughout employment.