[Hiring] Chief of Staff & Director of the Executive Office @NDWA

Role Description

The National Domestic Workers Alliance seeks a seasoned, strategic Chief of Staff & Director of the Executive Office to serve as a senior leader within NDWA and a trusted thought partner to the Executive Director. This role shapes how the organization’s senior leadership sets priorities, makes decisions, and drives execution, holding direct ownership of the ED’s time, priorities, and communications.

• Serve as a thought partner to the ED on organizational priorities, decisions, and leadership challenges.
• Represent the ED in meetings and with internal partners, with authority to make decisions within agreed parameters.
• Facilitate coordination, alignment, and communication between the Executive Director and the President.
• Act as a bridge between the ED and the organization, ensuring appropriate visibility and elevating issues that require ED attention.
• Oversee the systems that manage the ED’s time, commitments, and communications.
• Own special projects for the ED and the organization that don’t have an existing organizational home.
• Supervise the Executive Assistant and Deputy Director of the Executive Office.
• Design and steward the operating rhythm, agendas, and decision-making practices of the organization’s leadership teams.
• Hold responsibility for overall leadership team alignment and cohesion.
• Own hiring processes for direct reports to the ED.
• Hold strategic ownership of internal communications and staff engagement.
• Manage organizational change and lead the strategic planning process.
• Support overall strategy for Board engagement, ensuring the Board is positioned to effectively govern.
• Own the content of Board and committee meetings.
• Serve as a key point of contact between the Executive Director and Board leadership.
• Oversee board operations, including meeting calendars, materials, minutes, and member terms.

Qualifications

• Significant senior leadership experience, ideally as a Chief of Staff, COO, or in another senior operating or executive support role within a mission-driven organization.
• Demonstrated experience managing up and partnering closely with a senior executive.
• Experience leading organizational development work and managing organizational change.
• Strong people-management skills, with experience supervising staff and fostering high-performing teams.
• Ability to facilitate leadership team meetings and retreats, attending to group dynamics with skill and discretion.
• Excellent written and verbal communication skills.
• Strong project management skills, with the ability to hold multiple concurrent workstreams and competing priorities.
• Discretion and integrity, given regular access to sensitive organizational information.
• Experience in a nonprofit and/or unionized environment; familiarity with national nonprofits.
• Alignment with NDWA's mission, vision, and values.

Requirements

• Bachelor's degree or equivalent professional experience (preferred).
• Experience with multi-entity nonprofit structures (preferred).
• Experience supporting coordination between two or more senior principals or executive offices (preferred).

Company Description

The National Domestic Workers Alliance (NDWA) is the leading national voice for dignity, respect, and recognition for domestic workers in the United States. Founded in 2007, NDWA represents an alliance of more than 76 organizations across 22 states and 395,000 domestic workers nationally.

• Envisions a society where domestic work is valued as essential to our collective well-being.
• Advances the mission by making domestic work visible and advocating for rights and higher wages.
• Builds the capacity and leadership of domestic workers to organize and advocate for their rights.
• Rooted in the human rights, dignity, and equality of domestic workers, care workers, immigrant women, and women of color.