[Hiring] Chief of Staff @LaunchDarkly

Role Description

LaunchDarkly is hiring a Chief of Staff to report to the CEO and partner with the Executive Leadership Team (ELT) as the company continues to scale. This is a senior, individual contributor role for a strategic operator and trusted advisor who thrives at the intersection of strategy, execution, communication, and data.

As Chief of Staff, you’ll help translate company strategy into action, shape executive-level planning and decision-making, and ensure leadership discussions are grounded in clear insights and high-quality materials. You’ll operate with significant autonomy, exercise wide latitude in how work gets done, and act as a thought partner to senior leaders across the organization.

This role is ideal for someone with deep experience navigating complex, cross-functional environments and a strong executive presence who is excited to have broad influence without people management responsibilities.

Responsibilities

• Strategic Leadership & Cross-Functional Execution:
  • Partner with the CEO to drive company-wide strategic initiatives from conception through execution.
  • Help align the Executive Leadership Team and broader organization around priorities, tradeoffs, and outcomes.
  • Proactively identify risks, dependencies, and gaps across critical initiatives and surface insights to leadership.
  • Act as connective tissue across executives and teams to ensure strategy translates into coordinated action.
• Operating Cadence & Company Planning:
  • Shape and support LaunchDarkly’s operating rhythm, including owning OKRs and leadership planning processes.
  • Design and evolve planning frameworks that enable effective executive decision-making.
  • Support annual and long-range planning cycles, synthesizing inputs and highlighting strategic implications.
• Executive & Company Communications:
  • Lead the preparation and refinement of executive-level materials, including Board meeting materials and ELT presentations.
  • Ensure executive content is clear, concise, decision-oriented, and aligned with company strategy.
• Data, Insights & Analysis:
  • Partner on executive dashboards and reporting, ensuring metrics are accurate, consistent, and actionable.
  • Analyze and understand data to inform strategic decisions and evaluate proposed initiatives.
  • Translate analysis into clear recommendations for senior leadership audiences.
• Executive Meetings & Offsites:
  • Design agendas and content for executive meetings and off-sites with a focus on alignment and outcomes.
  • Capture key decisions, clarify next steps, and support follow-through across the organization.

Qualifications

• Typically requires a minimum of 15 years of related experience, preferably in senior-level roles involving strategy, operations, consulting, finance, product operations, or executive advisory work.
• Demonstrated success partnering closely with executive leaders and influencing at the highest levels of an organization.
• Exceptional written and verbal communication skills, with the ability to distill complexity into clear, compelling narratives.
• Strong analytical capabilities and comfort working with SaaS metrics and executive-level data.
• Ability to manage multiple, high-impact workstreams with sound judgment and prioritization.
• High degree of discretion, integrity, and emotional intelligence.

Requirements

• Target pay ranges based on Geographic Zones for Level 6:
• Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $240,600 - $330,700
• Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $216,500 - $297,600
• Zone 3: All other US locations - $204,500 - $281,100
• All Zones Inclusive of 10% Bonus Target.
• Exact compensation may vary based on skills, experience, and location.
• Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.

Company Description

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong.

• Improving the velocity and stability of software releases, without the fear of end customer outages.
• Delivering targeted experiences by easily personalizing features to customer cohorts.
• Maximizing the business impact of every feature through the ability to experiment and optimize.
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types.
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability.