[Hiring] Chief of Staff @Splash International

Role Description

Splash is at an inflection point. As we scale multi-country work with governments, we are creating a Chief of Staff to serve as an integrator across our leadership team, translating decisions into action, maintaining organizational rhythm, and ensuring strong cross-functional execution and follow-through. This is a newly created, senior role reporting to the CEO and partnering closely with the entire leadership team. The Chief of Staff is a force multiplier for the leadership team: part strategic thought partner, part facilitator, part operating backbone.

• Design, facilitate, and continuously improve the cadence of management team collaboration and communication including the weekly management meetings and quarterly in-person retreats.
• Own decision-rights frameworks and commitment tracking for the leadership team, ensuring clear roles, ownership, timelines, and follow-through.
• Monitor team health and dynamics, helping the leadership team live its leadership team charter and behavioral norms.
• Foster a culture that balances agility and learning with focus, discipline, and high standards.
• Maintain visibility across teams and projects, keeping a finger on the pulse and connecting dots up, down, and across the organization.
• Surface and address cross-functional challenges related to timing, ownership, scope, sequencing, and coordination.
• Build and iterate processes and systems for effective cross-functional communication, collaboration, and follow-up.
• Build and steward the organization’s planning, priority-setting, and review cadence.
• Own internal communication across the leadership team, broader staff, and key partners, ensuring decisions are clearly and consistently communicated.
• Establish a regular cadence for all staff forums, regular written updates, and leadership touchpoints in partnership with CEO and leadership team.
• Steward organizational culture by translating values into concrete rituals, practices, and ways of working.
• Bring change management lens to decisions, attending to their implications for people, systems, communication, and culture.
• Serve as a trusted and strategic thought partner to the CEO and leadership team, brainstorming & identifying solutions to challenges.
• Lead preparation and planning for Board of Directors; support CEO and leadership team in board management and development.
• Lead and execute special projects and cross-functional initiatives as needed, including owning and planning M-Team and all team staff retreats.

Qualifications

• ~10+ years of progressive leadership experience as a Chief of Staff, COO, or senior operations role in a mission-driven organization navigating growth and complexity.
• Demonstrated success translating strategy into execution, strengthening organizational effectiveness and driving cross-functional execution.
• Experience leading teams through growth, change, or increased complexity.
• Experience working closely with a Founder/CEO and senior leadership teams.
• Experience operating across distributed, multicultural, and global teams.
• Experience in global development, global health, or WASH sectors a plus.

Requirements

• Strong facilitation skills and judgement, including the ability to frame options, tradeoffs and recommendations, ask great questions, track complex threads, and drive to clear decisions and accountability.
• Excellent systems thinking, operational instincts, and project management skills.
• High emotional intelligence and the ability to build trust, influence others without authority, and navigate ambiguity with steadiness.
• Strong, clear communicator verbally and in writing who synthesizes across audiences and ensures the right information reaches the right people.
• Ability to balance agility and discipline in a fast-moving environment.

Benefits

• 18 days of paid time off, increasing by 2 days each year up to 28 days.
• 11 paid holidays.
• Wellness Fridays (reduced hours on Fridays).
• Two weeks of paid time off mid-year office closure in the first week of July.
• End of the year office closure which falls in the last week of the year.
• Medical, dental, and vision insurance.
• 401K plan with a 3% match.

How to Apply

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience to Rippling.