[Hiring] Casino Risk Specialist @Ludicrum Tech

Join Our Team as a Casino Risk Specialist in the thriving iGaming Industry! 🚀

This is a 100% remote position available for employment in the following countries only: Bulgaria, Croatia, Cyprus, Estonia, Latvia, Lithuania, North Macedonia, Poland, Turkey and Ukraine.

🧩Who we are

Ludicrum is redefining iGaming, blending creativity with technology to deliver world-class gaming experiences. From marketing and product development to customer support and financial reporting, our teams are changing the game. Our vision is to create ultra-intuitive and engaging platforms to fuel growth through strategic partnerships and market expansion.

Our success is driven by core values deeply embedded in our culture. We believe in transparency, always being clear, open, and honest. We are goal-focused, relentlessly pursuing our targets. Adaptability is key - we embrace change and use it to excel. Kaizen guides us, as we continuously improve, test, and refine. 

With a dynamic and collaborative culture and fast career growth, our 250+ global team thrives!

🥜 In a nutshell

The Casino Risk Specialist is responsible for monitoring and mitigating risks related to casino gameplay, player behaviour, and fraudulent or abusive activity, with a primary focus on slots and live casino environments.

This role focuses on analysing player and game KPIs, reviewing wagering patterns, detecting payment and behaviour-based fraud, and assessing game volatility to control bonus exposure.

By doing this, the Casino Risk Specialist safeguards the casino against financial loss, ensures responsible bonus allocation, and maintains a stable and controlled risk environment.

Through effective detection, game-risk filtering, and investigative decision-making, the Casino Risk Specialist is able to protect margin, reduce fraud-driven losses, and support operational risk strategies across the business.

🎯 The responsibilities & the impact YOU will have:

Casino Risk & Player Behaviour Monitoring

• Monitor slot and live casino activity to identify suspicious wagering behaviour, bonus misuse, or advantage play.

• Analyse player KPIs, game KPIs, bet/win patterns and escalate abnormal trends.

• Investigate activity manually using available data and risk signals.

Game Risk Assessment & Bonus Exclusion Management

• Review new and existing casino titles for volatility, multiplier potential, and exploitation risk.

• Maintain and update exclusion lists for games disallowed for bonuses and promotional use.

Fraud & Payment Abuse Investigation

• Identify payment fraud and suspicious transactional activity using SEON and internal systems.

• Conduct investigations into chargebacks, stolen payment methods, account takeovers and financial risk behaviour.

• Recommend corrective actions, risk flags, escalations, and added verification steps.

Case Handling, Reporting & Documentation

• Produce evidence-based investigation reports and provide escalation recommendations.

• Maintain structured documentation of risk cases, outcomes and rule adjustments.

Cross-Team Collaboration & Operational Development

• Participate in projects involving casino products, game launches, bonus design and payment fraud initiatives.

• Contribute to development of risk rules, internal processes, and future automation logic.

• Share learnings and best practices from regulated-market experience to strengthen internal standards.

⚡ All you need is…

Must Have:

• Minimum 2+ years of experience in casino risk, fraud prevention, or similar operational risk role.

• Strong understanding of online casino player behaviour (slots & live casino).

• Familiarity with SEON or comparable device fingerprinting / transaction monitoring tools.

• Ability to analyse player activity using KPI-based evaluation and limited datasets.

• Strong written communication for investigation summaries, escalation reports & risk justification.

• Experience with bonus risk strategies and game exclusion logic.

• Understanding of bonus abuse patterns, advantage play tactics, and high-volatility exploitation.

• Familiarity with device-linking, multi-accounting indicators, and behavioural fraud signals.

Nice to have:

• Proven exposure to payment fraud detection, preferably within or influenced by regulated markets.

• Experience with FullStory for behavioural review or friction mapping.

• Familiarity with Monday.com, Slack, Notion, or similar operational workflow platforms.

🌟  Why You’ll love working here:

• Flexible and Remote Working: Work from anywhere, supporting your work-life balance.

• Equipment provided: We’ll set you up with a laptop, headphones, and mouse so you’re ready to work comfortably.

• Career Growth: We’re committed to your development, offering training and advancement opportunities.

• Performance Recognition: Earn raises and career progression opportunities based on a quarterly performance review and a constructive feedback cycle.

• Health and Fitness Benefits: Receive fitness reimbursements from day one, and after one year of employment, gain access to a health budget to support your well-being.

• Self Development Budget: Invest in your growth through online courses and professional learning opportunities.

• Extra Paid Annual Leave: Enjoy 22 days of vacation, with an additional day added for each year of employment, up to a maximum of 26 days.

• Special Birthday Perk: Take your birthday off after a year of employment to celebrate!

We are not just offering a job; we offer the chance to be part of something bigger. Apply today! Submit your resume in English and join us in creating unforgettable experiences. We can’t wait to hear from you!