[Hiring] Case Manager @Services for the Underserved

Role Description

The Case Manager ensures the best quality of care and services for program consumers in a Certified Community Behavioral Health Clinic (CCBHC). CCBHCs are designed to provide a comprehensive range of mental health and substance use disorder services, particularly to vulnerable populations with the most complex needs.

SCOPE OF ROLE:

• The ideal candidate will provide Case Manager services to clients within the scope of the clinic and be creative, innovative, and open to change.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Provide case management to assigned caseload.
• Develop and monitor individual service plans in conjunction with agency consumers.
• Assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral, and follow up.
• Assist agency consumers with problem solving and crisis intervention.
• Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary.
• Act as advocate for consumer as appropriate; encourage and support self-advocacy.
• Identification of any problems in daily living skills; hands-on assistance and/or referral in addressing problems in daily living skills.
• Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care.
• Documentation of all services in compliance with agency standards.
• Work as a member of the social service team in the development of off-site recreation, socialization, educational, and skill-building activities with a view towards community inclusion and integration.
• Liaison to community-based services and groups including civic, social service government, and business organizations.
• Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings, and trainings.
• Adhere to on-call cell phone system to facilitate crisis intervention, emergencies, and other situations that require immediate action.
• This role is comprised of 75% field work; travel is required, driving is not required.
• Other duties as assigned.

Qualifications

• Bachelor's Degree in Human Services or related field.
• 2 years’ experience with individuals with mental illness, substance abuse issues, and/or a history of homelessness.
• Working knowledge of various computer programs including e-mail, Microsoft Word, Excel, PowerPoint, and Windows Operating System.

Requirements

• Master’s Degree in Human Services or related field (preferred).
• Bilingual English/Spanish is a plus (preferred).

Benefits

• Attractive compensation with comprehensive benefits including:
• Medical/Dental/Prescription/Vision/Life Insurance
• 403(b)
• Credit Union
• FSAs
• Short-and-Long-Term Disability
• Transportation Plan
• Generous Paid Vacations and Holidays

Company Description

S:US IS AN EQUAL OPPORTUNITY EMPLOYER. Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential, and continuous quality improvement.

From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State, and Local laws. S:US is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of service animals.

To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [email protected].