[Hiring] Case Management Specialist I @Kentucky Personnel Cabinet

Role Description

The Case Management Specialist I has the opportunity to work with families by assessing their needs to assist them with achieving self-sufficiency. We offer an opportunity to work with individuals and families applying for public assistance benefits in the Commonwealth.

The agency may authorize the selected candidate to telecommute. The agency may terminate or modify the telecommuting arrangement at any time.

Responsibilities include but are not limited to:

• Interviews clients and applicants for KTAP and related programs including eligibility determination.
• Maintains contact with participants and monitors effectiveness of goals.
• Assessment of family needs and explanation of agency services.
• Develops employment focused transitional assistance plan designed for each family specific to their needs.
• Screens for risk factors and barriers.
• Identifies resources and makes appropriate referrals while coordinating services.
• Provides supportive services to families such as child care and transportation.
• Assists clients with exploration of work opportunities.
• Makes referrals to various agencies/employers for job readiness, job development and job placement.
• Completes forms and gathers required documentation to determine eligibility.
• Maintains ongoing records of family plans/activities and monitors progress of families toward self-sufficiency.

Qualifications

• Experience working with families or children
• Good time management, planning and organizational skills
• Ability to work well under pressure
• Willingness to work as part of a team and collaborate with families and community partners
• Strong verbal and written communication skills

Requirements

• EDUCATION: Graduate of a college or university with a bachelor's degree.
• EXPERIENCE, TRAINING, OR SKILLS: NONE
• Substitute EDUCATION for EXPERIENCE: NONE
• Substitute EXPERIENCE for EDUCATION: Experience in social work, counseling, providing direct services to individuals and/or families (i.e., employment services, community action agencies) or experience in reviewing, monitoring, determining eligibility for, and/or administering Supplemental Nutrition Assistance Program, Kentucky Transitional Assistance Program, Medical Assistance, Child Support, or other public assistance programs will substitute for the required education on a year-for-year basis. Current or prior military experience will substitute for the required college on a year for year basis.
• SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE

Working Conditions

Performs duties in an office setting and will occasionally visit clients in their home.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

Company Description