[Hiring] Care Systems Officer @Salutem

Role Description

As a Care Systems Officer, you will support the development and management of key digital care platforms, including:

• Digital Care Management Systems
• Electronic Medication Administration Record (eMAR) systems
• Mobile Device Management (MDM) platforms
• Service desk and ticketing systems
• Reporting and dashboard solutions
• Other technologies supporting care quality and operational effectiveness

You will play an important role in helping services maximise the value of these systems while supporting the organisation's broader digital transformation strategy.

Qualifications

• Relevant qualification in IT, Digital Systems, Project Management, Training, or equivalent experience.
• Professional qualification in Project Management or Digital Transformation (desirable).

Requirements

• Experience supporting digital systems across multiple locations.
• Experience implementing or supporting digital platforms and technology solutions.
• Experience delivering user training and creating support materials.
• Experience providing first and second-line user support.
• Understanding of GDPR, data protection, and information security.
• Understanding of digital systems within regulated Health, Social Care, or Education environments.
• Experience working with Mobile Device Management (MDM) platforms.
• Experience working with technology suppliers and stakeholders.
• Experience supporting digital transformation programmes (desirable).
• Experience working within Health, Social Care, or Education settings (desirable).
• Experience supporting care management systems or electronic medication systems (desirable).
• Experience delivering training across multiple sites (desirable).
• Experience with system testing, user acceptance testing, or data migration (desirable).
• Experience creating dashboards, reports, and performance data (desirable).
• Understanding of regulatory and statutory reporting requirements within care services (desirable).

Company Description

At Salutem Care and Education, we believe everyone deserves the opportunity to live the life they choose. As one of the UK's leading providers of specialist care, education, and support services, we deliver life-changing outcomes for children, young people, and adults across England and Wales.

• Top Employer United Kingdom 2026
• Top 10 Global Inspiring Workplaces 2026