[Hiring] Care Coordinator @Wellthy

Role Description

As our Care Coordinator, you will be the primary point of contact for Wellthy families across the US, guiding them through the complexities of caregiving. Your role will focus on supporting families by:

• Managing the logistics of care
• Building strong relationships
• Prioritizing unique care needs

Key responsibilities include:

• Developing comprehensive care plans
• Coordinating medical appointments
• Researching providers
• Tracking medications
• Managing medical bills
• Assisting with insurance and facility vetting

You will report directly to a Care Manager.

Qualifications

• Bachelor’s degree required in Social Work, Public Health, Healthcare Administration or similar; advanced degrees are a plus.
• 4-6+ years of healthcare experience, specifically in case management, crisis intervention, and coordination (e.g., Social Work, Geriatric Case Management).
• Knowledge of and ability to navigate the healthcare sector.
• Experience developing and facilitating care plans.
• Ability to take constructive feedback and innovate in care plan approaches.
• Adaptable and able to manage up to 40 care projects efficiently.

Requirements

• Providing ongoing, hands-on support for complex healthcare situations.
• Experience creating high-touch customer journey experiences.
• Proficiency with macOS systems, Zoom, GSuite, Slack, and 1Password.
• More than one language is a plus.

Benefits

• Salary Range: $24.00 - $27.00 per hour (including training).
• Remote work environment.
• Medical, dental, and vision benefits within 30 days of hire.
• Retirement saving account with matching company contributions.
• Mental health benefits.
• 15 days paid vacation, increasing by two additional days for each subsequent year (up to a maximum of 25 days).
• Sick and caregiving days.
• Professional development initiatives for growth.
• Generous parental leave during a new child’s first year and pregnancy loss leave.

Location

This is a remote and US states-based opportunity. We ask that you work in a location that is:

• Private, with secure (not public) internet and phone access.
• Suitable to safely accommodate sensitive information.
• Dedicated and distraction-free.

Our Wellthians are located throughout the United States but we are currently not accepting candidates in the following states: Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Oklahoma, Rhode Island, and West Virginia.

What’s Next?

We encourage you to apply for this position by clicking the apply here button on the job posting and attaching your resume. We understand that there is no “perfect” candidate and never expect every candidate to meet 100% of the qualifications listed above. We look for our Wellthians to enhance and advance our company from their past experiences. Our diverse backgrounds and perspectives are what make Wellthy a fantastic company to work for. We hope that you’re encouraged and even excited by that to get started with our process.

All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability protected veteran status, or any other characteristics protected by law.

For those who require reasonable accommodations, please let us know on your application or email us at [email protected].