[Hiring] Care Coordinator @Brown & Brown Insurance

Role Description

The Care Coordinator I will coordinate with the Care Team Lead and Care Team Member Services Manager to ensure the team has the resources required to satisfy member enrollment and maintenance in the IPC Copay Assistance Program.

How You Will Contribute:

• Provide client support where needed
• Coordinate member implementation calls with Care Team Lead
• Provide ad hoc claims review as required
• Identify utilizing patients, review history, determine next coverage date
• Assist patient with enrollment in the manufacturer’s program
• Maintain patient database for follow-up, tracking and reporting
• Receive notification of new patient’s prior authorization/or review daily rejected and paid claims
• This position will include job duties that require risk designations for access to Electronic Protected Health Information (PHI) in the course of their job responsibilities
• Other duties may be assigned

Qualifications

• Minimum education required: High School Diploma and/or GED with 2 to 3 years’ experience directly related to the duties listed
• Excellent communication skills
• Proficient with MS Office Suite
• Professional telephone demeanor
• Ability to maintain a high level of confidentiality

Requirements

• Preferred: Certified Pharmacy Technician (CPhT)

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more