[Hiring] CAM Programmer @CloudNC

Role Description

You will be responsible for analysing parts for suitability for use on CAM Assist from our potential customers. You will be responsible for preparing them for technical demonstrations, using defined workholding strategies, or interpreting the best-case solution for that part. You will be responsible for supporting our existing customers with programming issues whilst using CAM Assist. You will be responsible for driving insights from reviewing parts into our Product Management team to strongly influence the roadmap and direction of CAM Assist.

Requirements

• Assess part suitability for CAM Assist to determine whether a technical demonstration should be undertaken.
• Prepare the part in appropriate workholding and brief the individual leading the demo on the choice of strategy.
• Generate toolpath outputs using CAM Assist, making the appropriate modifications to understand if the part is suitable for the product.
• Where CAM Assist fails, feed that part information into the product management team to understand future development.
• Assist live customers with the issues they have with CAM Assist, guiding them in best practices.
• Troubleshoot any technical demo issues and provide technical support.
• Advise on best practices for delivering technical demos.
• Onboard specialist clients.
• Produce tutorial and guidance content for customers.
• Generate toolpath design, model preparation and continuous improvements within CAM Assist.
• Advise on best practices for tooling, design concepts of fixtures or work holding components, and machining strategies.
• Mentor/train sales team members.