[Hiring] Buying Assistant @Bikes Online

About Us

At BikesOnline, our mission and purpose of "Ride More, For Less" is born from our belief that cycling has the power to improve lives, and the environment. We love to break through old norms, to get bikes and products to our customers quickly and to have a laugh while we do it.

Founded in 2011, we’re global in our approach and presence with staff in 6 countries and growing. We have a genuine focus on nurturing our team with perks like flexible work arrangements, generous staff discounts, a commitment to ongoing learning and internal career progression across our international footprint.

We are passionate cyclists who love inspiring others to ride more. We design our products, provide expert advice and support initiatives to encourage people from all walks of life to enjoy more cycling adventures. We are committed to delighting customers by sourcing and making quality products for less and providing a simplified and exceptional experience.

What You'll Do

The US Buying Assistant plays a crucial role in optimizing the coordination of our product portfolio, encompassing bicycles, parts, and accessories, specifically for the US market. This position is fundamental to ensuring the precision and efficiency of our product data, inventory management, and supply chain logistics. By maintaining meticulous records and streamlining processes, the Buying Assistant directly contributes to the smooth operation of our US sales channels and overall customer satisfaction.

This is a remote position, offering the flexibility of working from Mexico, supporting our US-based Parts & Accessories (P&A) Buyer, who oversees the acquisition and management of all P&A products for the US market, and our US Category Manager, who is strategically based in Australia and responsible for the broader category strategy and performance. Other key partners include the Merchandising and Finance teams, with cross-continental collaboration requiring seamless communication and coordination across different time zones. Responsibilities include, but is not limited to:

Product and data Management

• Provide new product SKUs to be utilised by the Merchandising team for Shopify.
• Upload promotional pricing into Shopify upon Category Managers request.
• Maintain and ensure the accuracy of our product database, including customs information like HTS codes.
• Assist in creating and improving global product creation templates.
• Prepare data for monthly and regular cross-checking reports, comparing purchase orders against actual inventory and 3PL stock.
• Monthly cost analysis of 3PL by bikes, parts and accessories, and reports regarding stock availability, receiving, shipping and more.

Purchasing and Logistics

• Create purchase orders for bicycles, parts, and accessories.
• Assist with product orders, pre-orders, and shipping logistics.
• Coordinate the end-to-end IWS (Inbound Warehouse System) process, from order placement to receipt.
• Arrange trucking and appointment pick up from port to warehouse.
• Troubleshoot inbounding 3PL issues in collaboration with the Customer Service and Inventory Coordinator.

Financial and Administrative Support

• Verify the accuracy of landed costs and FX rates in our Business Partner (BP) system.
• Ensure all invoices are accurate and correctly entered into BP.
• Assist the Category Manager with data preparation for requesting credit notes from suppliers.
• Import and export data for reports and error analysis.

Cross Functional Collaboration

• Work closely with the Finance, Warranty and Warehouse teams to resolve any data entry errors in Brightpearl that could impact accuracy and efficiency.
• Record and update all Buying Assistant processes and workflows into training documents.
• Provide administrative support to the Category Manager and P&A Buyer as needed.

Process Improvement & AI Utilization

• Provide feedback on how systems, processes, and products can be continuously improved.
• Actively utilize AI tools and applications to streamline daily tasks, such as data entry, report generation, and content drafting, thereby boosting personal productivity and accuracy. Experiment with AI features to discover new methods for completing work more efficiently and effectively within your specific responsibilities.

What You'll Have

• No formal qualifications required.

• Proven experience in a similar role, preferably within a retail or e-commerce environment.
• Familiarity with a broad range of bicycle products, parts, and accessories (desirable).
• Experience with inventory management systems (e.g., BrightPearl) and business management platforms is a plus.

• Strong attention to detail and a high level of accuracy.
• Proficiency in data entry and database management.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a remote, international team.
• Strong communication skills, both written and verbal.
• Fluent in English is essential.

What We Believe In

Our company values are integral to our culture and success. We expect that you embrace our core values, with behaviours and actions that:

• Delight the Customer
• Focus on the Process
• Take responsibility
• Learn Grow and Develop
• One Team Together

Why You’ll Love Working Here

When you embark on your journey with BikesOnline, you’re not only joining a close-knit community, but contributing to a dynamic and rapidly expanding industry - sparking newfound creativity and innovation.

We both welcome and value employee perspectives, as inclusivity and collective contribution are the foundations of our culture.

If you’re passionate about bikes, that’s amazing! However, if not, our wealth of knowledge will allow you to absorb new skills.

From personal development to career opportunities - we invest in our people and culture, providing a safe, trustworthy, and flexible work environment.

We encourage you to be inquisitive, be yourself, and join the BikesOnline family!

How To Apply?

Please submit your resume and cover letter to apply.

Once your application is submitted, we will be in touch if you meet the following criteria:

• Resume and cover letter submitted
  
• Proven experience in a similar role, preferably within a retail or e-commerce environment.
• Familiarity with a broad range of bicycle products, parts, and accessories
• Fluent in English is essential

Application close: 19 January 2026

BikesOnline is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.