[Hiring] Business Systems Analyst @Computer Task Group, Inc

Role Description

CTG is seeking to fill a Business Systems Analyst V opening for our client.

• Serve as functional lead and subject matter expert for complex Workday Benefits projects from proposal through post-implementation.
• Configure, test, troubleshoot, and support Workday Benefits, including complex benefit plans, scaled pricing, voluntary benefits, and pre-/post-tax options; support Workday HCM and other Workday modules as needed.
• Partner with business and technology stakeholders to gather requirements, define functional specifications, evaluate system impacts, and ensure solutions meet business needs.
• Lead project activities, meetings, milestones, estimates, scope, change requests, and cross-functional coordination with business, technology, vendor, and testing teams.
• Develop and execute test plans and cases; coordinate testing, resolve defects, and ensure implementations meet functional and regulatory requirements.
• Support data mapping, system integrations, conversions, acquisitions, and enterprise initiatives by assessing application impacts and documenting required changes.
• Research and analyze complex data and recommend solutions to support application functionality and business objectives.
• Ensure project documentation, processes, technology standards, risk controls, and regulatory requirements are followed.
• Coordinate post-implementation activities, including issue resolution, stakeholder feedback, and project debriefs.
• Provide guidance and mentorship to less experienced staff on application functionality, testing, research, analysis, and project methodology.

Qualifications

• Workday Benefits module configuration, testing, and troubleshooting experience.
• Workday HCM module configuration, testing, and troubleshooting experience.
• Experience with configuration, testing, and troubleshooting of at least one additional Workday module.
• Minimum of 6 years of combined higher education and/or operational/business analytics experience.
• Strong communication, organization, time management, analytical, and problem-solving skills.
• Proficiency with personal computers and standard business software applications.

Requirements

• Bachelor's degree.
• Advanced knowledge of Workday applications and integrated systems.
• Experience serving as a subject matter expert on complex enterprise applications and projects.
• Experience with acquisitions, system conversions, integrations, or enterprise transformation initiatives.
• Ability to manage multiple complex projects, present to all levels of management, and work independently or collaboratively.
• Strong attention to detail and a proactive approach to problem resolution.
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Benefits

• The expected base salary for this position ranges from $35.88 - $59.80/hour.
• Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained.
• A competitive benefit package is also offered.