[Hiring] Business Systems Analyst @Block

Role Description

The People Technology team, part of the People Automation and Operations organization, manages the infrastructure powering Block's employee lifecycle from recruiting to offboarding. We're shifting from standard SaaS solutions to building scalable, secure platform infrastructure — data APIs, AI agents, and integration frameworks — so our People teams can build more.

Reporting to the Head of People Technology, you'll start with Talent Acquisition as your first customer and broaden across the People portfolio from there.

In Your First Year

• Start with Talent, build for the portfolio.
• Partner closely with Talent Acquisition on their most pressing technology needs while their strategy and org design come together — building solutions that hold up beyond that first customer.
• Automate recurring operational work, sustainably.
• A meaningful share of the work supporting our People stack repeats. You'll replace it with automation built to last — documented, maintainable, and designed as shared capability rather than one-off fixes.
• Make other builders faster.
• As teams across People build their own AI-enabled solutions, you'll give them the underpinnings: trusted data access, integration patterns, reusable tools and agents, and clear guidance on what's safe to build and what isn't.

Qualifications

• Minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
• Experience managing enterprise People platforms such as Workday, Greenhouse, or similar systems, including hands-on work designing or implementing integrations between them using APIs, middleware, ETL tools, or integration platforms.
• Supported Recruiting or Talent Acquisition through technology, with working knowledge of how hiring runs — offer approvals, requisition and application flows, and the sourcing or assessment tools behind them.
• Experimented with AI tools to automate work or build solutions, and can talk through what you tried, what you learned, and how you'd apply it to People Technology challenges.
• Led technology initiatives end-to-end — from discovery and requirements through implementation, change management, and adoption — simplifying complex business processes along the way.
• Translate technical concepts for business stakeholders and business needs for technical audiences, and influence decisions across People, Security, Data, and Engineering teams.

Requirements

• Preferred: Built AI-powered workflows, agents, or applications using AI APIs, agent frameworks, or automation platforms — prototypes and side projects count.
• Preferred: Written code or queries (Python, SQL, JavaScript) to automate workflows, manipulate data, or build integrations, using practices like source control, CI/CD, or Agile delivery.
• Preferred: Understanding of compliance and security standards relevant to People data (SOX controls, GDPR, data classification frameworks, access controls).

Benefits

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning